Retail Store Manager – Training

Canna Cabana

. Manage daily operations and profitability according to established goals and business objectives .

Posted 10/9/2026full-timeToronto • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong management capabilities in retail operations, including staff supervision, inventory management, and customer service excellence. Holds valid provincial Cannabis Certification and possesses essential skills in conflict resolution, time management, and effective communication.

Highest-signal resume keywords

Provincial Cannabis CertificationRetail Management ExperienceCustomer Service SkillsMicrosoft Office ProficiencyStaff Training and Motivation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementSales ReportingCash HandlingPurchasing DecisionsOffice Administration

Soft Skills

Time ManagementConflict ResolutionTeamworkEffective CommunicationDiplomacy

Certifications & Qualifications

Valid Provincial Cannabis CertificationFirst Aid Certification

Industry Keywords

Retail OperationsCustomer SatisfactionHealth and Safety ComplianceSales ExpansionProduct Presentation

About the role

Key responsibilities & impact

Manage daily operations and profitability according to established goals and business objectives
Manage staff and supervise all establishment employees
Ensure customer satisfaction and professionally resolve complaints
Maintain neat product presentation and correct pricing
Ensure compliance with health, safety, and security regulations
Manage inventory, take scheduled inventory, and provide inventory reports
Increase sales, expand markets, and promote the business within provided guidelines
Verify invoices against packing slips and track expenditures
Make purchasing decisions involving volume-based discounts
Provide sales, staff, and productivity reports to management
Hold staff accountable for cash box deficits
Balance sales, print and record receipts, and track daily revenue
Make daily bank deposits and reconcile bank statements
Coordinate and execute ordering and receiving of cannabis and accessories
Coordinate staff work to ensure productive operations at all hours
Perform other duties as assigned

Requirements

What you’ll need

Must have valid provincial Cannabis Certification
Completion of high school and College/CEGEP/vocational or technical training
Minimum of 3 years work experience in a supervisory role in a retail environment
Minimum 2+ years of work experience in a managerial role in full capacity
Valid First Aid certification considered an asset
Proven excellent customer service skills
Excellent time management and prioritizing skills
Demonstrated ability to train and motivate staff
Skills to monitor and assess staff performance
Basic office administration skills
High proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Effective verbal and written communication
Strong customer service and troubleshooting skills
Political and cultural sensitivity
Ability to plan and organize work effectively and ensure completion
Diplomacy, negotiation, conflict resolution, and people management skills
Ability to learn and adapt to sales software quickly
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays, weekends, and at different locations
Professional, responsive, and positive work attitude
Meticulous records maintenance skills

Benefits

Comp & perks

Unlimited bonus earning potential
Opportunity to work for a growing company positioned to become a globally recognized cannabis industry brand
Significant opportunity for growth, experience and learning