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Continuous Improvement Lead
Canopius Group. Build a Continuous Improvement community within Canopius and Framework .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Continuous Improvement methodologies, including Lean and Lean Six Sigma, while effectively driving process analysis, operational excellence, and governance within regulated financial services environments. Capable of fostering a culture of innovation and accountability through strong communication and relationship-building skills.
Highest-signal resume keywords
Continuous Improvement CapabilityLean Six Sigma MethodologiesProcess AnalysisOperational ExcellenceGovernance Processes
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementOperational ExcellenceLean Six SigmaEnd-to-End Process AnalysisChange ImplementationAgile DeliveryBenefit TrackingOperational Performance Data InterpretationProcess Standards DesignGovernance Artefacts Maintenance
Soft Skills
Excellent CommunicationInfluencing SkillsRelationship BuildingOwnershipProblem-Solving
Tools & Technologies
Continuous Improvement FrameworksGovernance ProcessesDecision-Making FrameworksAI-Enabled Improvement Solutions
Industry Keywords
Regulated Financial ServicesInsuranceLondon MarketOperational EnvironmentsRisk Considerations
About the role
Key responsibilities & impact- Build a Continuous Improvement community within Canopius and Framework
- Support maintenance and practical application of continuous improvement frameworks, standards and governance processes
- Coordinate improvement activity across Continuous Improvement, Small Change, Projects and AI initiatives
- Apply process improvement, operational excellence, Lean and change implementation approaches
- Assess benefits, risks, process impacts and customer outcomes
- Drive consistency in process design, documentation, governance and measurement across business functions
- Support development and reporting of improvement metrics, benefits realisation and operational performance insights
- Support business leaders in creating a culture of continuous improvement, innovation and accountability
- Support development and maintenance of enterprise design standards, governance processes and decision-making frameworks
- Provide continuous improvement input into business design discussions, assessing process impacts, dependencies, benefits, risks, resource needs and customer outcomes
Requirements
What you’ll need- Proven experience establishing, leading or maturing continuous improvement capability across a complex organisation
- Experience ideally within a regulated financial services or insurance environment
- Strong knowledge of Lean, Lean Six Sigma, process improvement and operational excellence methodologies
- Strong end-to-end process analysis and problem-solving capability
- Experience across change, project, small change and agile delivery environments
- Understanding of prioritisation, governance, delivery discipline and dependency management
- Excellent communication and influencing skills
- Ability to explain complex process, operating model and governance concepts clearly
- Ability to build trusted relationships across business functions
- Ability to operate independently and take ownership of frameworks, standards, reporting and continuous improvement ways of working
- Experience defining measures, tracking benefits, interpreting operational performance data and using insight to drive decisions
- Insurance, London Market or broader financial services experience preferred
- Understanding of regulated operational environments, controls, customer outcomes and risk considerations
- Experience designing or maintaining process standards, playbooks, repositories, ownership models and governance artefacts
- Ability to identify duplication, overlap and fragmentation across improvement activity
- Awareness of AI-enabled improvement opportunities and ability to assess automation, data or technology solutions
Benefits
Comp & perks- Hybrid working
- Competitive base salary
- Non-contributory pension
- Discretionary bonus
- Health insurance, including family cover
- Dental cover
- Benefits supporting financial, physical, social and psychological health
- Flexible, hybrid working model
- Equal employment opportunities
- Reasonable adjustments throughout recruitment and employment