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Senior Claims Adjuster – Casualty
Canopius Group. Manage a portfolio of Casualty claims from notification through resolution, including complex, litigated and large loss matters .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive expertise in managing Casualty claims, including complex and litigated matters, while ensuring compliance with regulatory and internal policies. Proficient in developing claim strategies, conducting audits, and maintaining stakeholder relationships to drive business development and operational efficiency.
Highest-signal resume keywords
Casualty Claims ManagementComplex Claims HandlingPolicy Coverage InterpretationLitigation Strategy DirectionClaims Audits and Governance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Public LiabilityProducts LiabilityEmployers' LiabilityClaims Financial ManagementReserving PracticesClaims Strategy DevelopmentIndemnity EvaluationQuantum AnalysisLoss Trend AnalysisSubrogation Recoveries
Soft Skills
Negotiation SkillsCommunication SkillsStakeholder ManagementAnalytical SkillsInfluencing Skills
Certifications & Qualifications
Tertiary Qualifications in LawTertiary Qualifications in InsuranceANZIIF Professional Insurance Qualifications
Industry Keywords
London MarketLloyd'sDelegated AuthorityThird-Party ClaimsInsurance ComplianceCatastrophe ResponseBroker EngagementMarket StakeholdersGovernance FrameworksClaims Processes
About the role
Key responsibilities & impact- Manage a portfolio of Casualty claims from notification through resolution, including complex, litigated and large loss matters
- Develop claim strategies covering liability assessment, indemnity evaluation, quantum analysis and resolution pathways
- Interpret and apply policy coverage across casualty products
- Ensure accurate and timely reserving
- Manage claims involving multiple insurers, reinsurers and co-insurance arrangements
- Oversee delegated authority claims portfolios and compliance with agreements, service standards and governance frameworks
- Conduct technical reviews and audits of TPAs, DCAs and delegated claims partners
- Provide technical guidance on complex claims, coverage, strategy, litigation and reserving
- Manage legal counsel, loss adjusters, investigators, forensic accountants and other consultants
- Direct litigation strategy and settlement negotiations
- Pursue contribution, indemnity and subrogation recoveries
- Prepare large loss notifications and management reports
- Analyse claims trends and loss experience for underwriting and portfolio management teams
- Collaborate with underwriting on policy wording, emerging risks and portfolio performance
- Maintain relationships with brokers, insureds and market stakeholders
- Contribute to business development, broker engagement and retention initiatives
- Mentor junior claims professionals
- Ensure regulatory, legal and internal policy compliance
- Participate in catastrophe and major event response
- Support continuous improvement across claims processes, governance and technology platforms
Requirements
What you’ll need- Significant experience (typically 7+ years) in Casualty and broader third-party claims handling within the London Market, Lloyd's, company market or international insurance environment
- Strong technical expertise across Public Liability, Products Liability and Employers' Liability
- Experience managing complex, high-value and litigated casualty claims
- Experience handling delegated authority and open market/wholesale business
- Strong understanding of casualty policy wordings, coverage interpretation and legal liability principles
- Experience managing Delegated Claims Authorities, TPAs and external claims service providers
- Experience conducting claims audits and governance reviews of delegated authority arrangements
- Strong understanding of reserving practices and claims financial management
- Experience directing external legal counsel and managing litigation strategy
- Strong commercial acumen balancing customer outcomes, underwriting objectives and financial performance
- Sound understanding of Australian regulatory requirements and claims handling obligations
- Excellent negotiation, communication and stakeholder management skills
- Strong analytical skills identifying loss trends and emerging risks
- Ability to influence internal and external stakeholders at all levels
- Ability to work independently and manage competing priorities
- Tertiary qualifications in Law, Insurance, or a related discipline are desirable
- ANZIIF or equivalent professional insurance qualifications would be advantageous