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Business Analyst
Cantata Health Solutions. Collaborate directly with clients as an essential member of the project team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in healthcare IT and business analysis, with a strong focus on software solutions, system configuration, and user requirement documentation. Capable of effective problem-solving, troubleshooting, and providing end-user support in a collaborative environment.
Highest-signal resume keywords
Healthcare IT ExperienceBusiness AnalysisSoftware Solutions ManagementTroubleshooting SkillsUser Requirement Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System ConfigurationSoftware TestingIntegration TestingWorkflow DevelopmentBehavioral Healthcare Standards
Soft Skills
Effective Problem SolvingAnalytical SkillsInterpersonal SkillsCommunication SkillsTime Management
Tools & Technologies
ArizeSoftware Management Systems
Industry Keywords
Healthcare InformaticsBehavioral HealthcareSaaS EnvironmentClinical Expertise
About the role
Key responsibilities & impact- Collaborate directly with clients as an essential member of the project team
- Configure Arize to satisfy customer requirements under the Engagement Leader’s guidance
- Recommend system setup choices using behavioral healthcare standards
- Perform software and integration testing of implemented systems and solutions
- Resolve issues requiring changes to implemented applications and solutions
- Document and analyze workflows and processes to identify business needs and improvement opportunities
- Develop new forms and workflows as needed
- Gather and review customer business requirements and assist in writing user requirement documents
- Evaluate and troubleshoot final system implementations
- Provide training and end-user support during and after implementation
- Participate in testing application updates and new customer features
- Perform other assigned duties and projects
Requirements
What you’ll need- Bachelor’s degree in a related field (i.e., healthcare informatics, business administration, etc.) or equivalent experience that supports clinical expertise
- Proven experience in healthcare IT, business analysis or a related field
- Strong working knowledge of Information Technology, software solutions, and software management systems
- Effective problem solving and critical thinking skills
- Strong troubleshooting ability
- Strong analytical skills
- Effective interpersonal and people skills
- Ability to juggle multiple tasks and manage competing priorities
- Ability to work independently and within a team environment
- Ability to anticipate issues and risks and proactively develop alternatives
- Strong verbal and written communication skills
- Ability to travel
- Prior experience in healthcare, behavioral healthcare, software development, and/or SaaS environment preferred
Benefits
Comp & perks- Fully Remote Workforce
- Flexible schedule
- Medical, dental, and vision insurance
- 401(k) with match
- Legal benefits
- Short-term and long-term disability coverage
- Life insurance
- Paid time off
- Employee recognition rewards points
- Performance-based bonuses
- Employee referral financial incentives