Cantata Health Solutions

Implementation Specialist

• Provide external business clients with technical support for application software, software solutions, and hardware implementation
• Configure software according to user requirements and specifications
• Work with development and engineering teams to meet client and project expectations
• Guide clients on clinical workflows and recommend system setup using clinical standards
• Perform software and integration testing
• Resolve issues requiring changes to implemented applications and solutions
• Develop test cases and scripts
• Gather and review client feedback and assist with user requirement documents
• Define requirements for product changes with engineering resources
• Track project plans, progress, milestones, and implementation dates
• Identify risks and develop mitigation plans
• Maintain client communication and implementation documentation
• Test and troubleshoot final system implementations
• Provide training and end-user support during and after implementation

Clinical Implementation Specialist