Junior Technical Delivery Engineer

Capacity

. Support technical communication and interaction with end customers under supervision .

Posted 9/24/2026full-timeRemote • SpainJunior💰 €25,000 - €27,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical communication skills and a customer-focused approach while supporting the deployment and integration of Capacity/Verbio solutions. Proficient in Unix/Linux Server Administration, scripting languages, and familiar with AI technologies and SaaS platforms.

Highest-signal resume keywords

Unix/Linux Server AdministrationScripting Languages (Bash, Python)Artificial Intelligence KnowledgeVersion Control Tools (Git)Customer Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Unix/Linux Server AdministrationScripting Languages (Bash, Python)Version Control Tools (Git)Basic Programming Skills (C/C++)Communication Protocols (SIP, RTP, HTTP, REST API, WebSockets)

Soft Skills

Customer-FocusedGood Oral and Written Communication SkillsStrong Team-PlayerHigh ProactivityAbility to Adapt Under Pressure

Tools & Technologies

SaaS PlatformsDockerAWSGoogle CloudMicrosoft Azure

Certifications & Qualifications

Telecommunications or Computer Engineering Degree

Industry Keywords

AI TechnologyAgile Methodologies (SCRUM, Kanban)Open-Source VoIP ServicesCapacity/Verbio SolutionsQuality Assurance Systems

Tech Stack

Tools & technologies

AWSAzureCloudDockerLinuxPythonUnixVoIPC++

About the role

Key responsibilities & impact

Support technical communication and interaction with end customers under supervision
Reply to customer requests by email
Participate in deploying Capacity/Verbio solutions in customer infrastructure or Capacity cloud with senior team members
Troubleshoot Capacity/Verbio deployments with customers and colleagues, escalating when needed
Support Project Managers and senior Engineers to ensure project success
Coordinate with product and infrastructure teams for successful deployments
Stay updated and trained on Capacity/Verbio products, tools, APIs, integrations, requirements, and technology limitations
Provide technical information for content describing product operation on customer infrastructure
Share customer feedback and observations with senior colleagues and product teams
Support sales/presales representatives in delivering the best customer experience
Contribute to deployment and integration standards and methodologies for AI technology
Collaborate with product teams to maintain internal Quality Assurance systems
Propose improvements to Verbio platform architecture and functionality
Ask questions and actively seek feedback to accelerate learning

Requirements

What you’ll need

Telecommunications or Computer Engineer (Master or Degree), or equivalent practical experience/training
Customer-focused, with good oral and written communication/presentation skills
Basic to intermediate knowledge of Unix/Linux Server Administration
Basic knowledge of scripting languages (Bash, Python)
Basic knowledge of SaaS platforms, or genuine interest in SaaS platforms
Basic knowledge of or strong interest in Artificial Intelligence and/or conversational technologies
Ability to read source code to understand and support the product team
Basic experience with version control tools (Git)
Willingness to learn, listen actively, and take feedback constructively
High proactivity and autonomy to research and propose solutions
Ability to remain calm under pressure and adapt in a fast-moving, constantly changing work environment
Ability to work remotely in total coordination with remote teams/workmates
Strong team-player and self-motivated
Good English and Spanish proficiency levels (B2/C1)
Previous internship or academic project experience in Linux, scripting, or cloud environments (nice to have)
Basic knowledge of communication protocols (SIP, RTP, HTTP, REST API, WebSockets) (nice to have)
Exposure to Agile methodologies (SCRUM, Kanban) (nice to have)
Basic programming skills in C/C++ (nice to have)
Familiarity with Docker or containers (nice to have)
Basic knowledge of AWS, Google Cloud, or Microsoft Azure (nice to have)
Curiosity about open-source VoIP services such as Asterisk, FreeSWITCH, Kamailio, and OpenSIPS (nice to have)

Benefits

Comp & perks

Employer-paid health insurance (for you and your eligible dependents)
Profit Interest Units/incentive compensation
Unlimited vacation policy
401(k) with a company match
Short term disability insurance
Group life AD&D insurance
A supportive, diverse workplace where respect for each other and clients is prioritized
Fun and collaborative team culture
Opportunities for team members to serve and educate Create A Loop students throughout the year