Payment Operations Specialist

Capchase

. Review, validate, and deploy approved deals, ensuring financial details, documentation, payment schedules, and approvals are accurate .

Posted 10/22/2026full-timeRemote • Guatemala, Argentina, Mexico, Chile, Costa Rica, ColombiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing payment processes, including vendor payouts and customer collections, while ensuring accuracy and compliance with banking deadlines. Proficient in analyzing complex datasets and resolving discrepancies to enhance operational efficiency.

Highest-signal resume keywords

Payments ManagementData AnalysisOperational ReportingCross-Team CollaborationAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

PaymentsTreasuryData AnalysisExcelGoogle SheetsSQLBI ToolsAutomationACHWire Transfers

Soft Skills

Critical ThinkingProblem-SolvingOwnershipIndependenceCommunication

Tools & Technologies

AI ToolsAutomation Platforms

Industry Keywords

FintechLendingBankingB2B PaymentsUS Payment Rails

Tech Stack

Tools & technologies

Ruby on RailsSQL

About the role

Key responsibilities & impact

Review, validate, and deploy approved deals, ensuring financial details, documentation, payment schedules, and approvals are accurate
Execute and monitor vendor payouts, customer collections, refunds, and other money movement activities across payment rails and currencies
Perform daily cash and payment reconciliations
Investigate discrepancies and resolve failed, returned, duplicate, or misapplied transactions
Manage time-sensitive priorities while meeting banking deadlines
Challenge unusual transactions, inconsistent information, or suspicious payment instructions
Investigate operational issues and platform bugs, identify root causes, assess impact, and drive resolution
Understand the platform and end-to-end transaction lifecycle from deal origination through funding and repayment
Identify opportunities to simplify, automate, and scale workflows using AI agents and automation
Partner with Product and Engineering to improve platform functionality, test solutions, and strengthen operational controls
Coordinate with Finance, Capital Markets, Risk, Collections, and Customer Operations
Communicate blockers, risks, and outstanding items proactively and follow through to resolution
Support operational reporting, month-end reconciliations, and cross-functional initiatives

Requirements

What you’ll need

2+ years of experience in operations, payments, treasury, or another analytical, execution-focused role
Exceptional attention to detail and critical thinking
Strong analytical and problem-solving skills
Experience working with large datasets and investigating complex issues
Curiosity and a systems mindset
Strong ownership and independence
Comfort with Excel/Google Sheets, new platforms, AI tools, and automation
Familiarity with US payment rails, including ACH and wire transfers, or comparable payment systems
Excellent communication and cross-team collaboration skills
Ability to prioritize and maintain accuracy in a fast-paced, time-sensitive environment
Fluent English, written and spoken
Availability to work US Eastern/Central business hours
Spanish fluency is a nice-to-have
Familiarity with SQL, BI tools, scripting, or automation platforms is a nice-to-have
Experience in fintech, lending, banking, or B2B payments is a nice-to-have
No specific degree required; analytical ability, sound judgment, and willingness to learn are valued over a specific degree

Benefits

Comp & perks

Equal opportunity employer
Diverse team representing 15+ nationalities
Opportunity to help accelerate an industry and work on innovative fintech products
Opportunity to work with modern tools, including AI agents and automation
Cross-functional exposure to Finance, Capital Markets, Risk, Product, Engineering, and Operations teams