Senior ServiceNow Developer

Capgemini Government Solutions

. Design, develop, configure, and implement ServiceNow applications, modules, and enhancements .

Posted 9/24/2026full-timeRemote • Virginia • United StatesSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in ServiceNow application development, including custom solutions, integrations, and platform best practices. Proficient in Agile/Scrum methodologies and capable of translating business requirements into effective technical designs.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript ProgrammingAgile/Scrum MethodologiesServiceNow Certified Application DeveloperITIL Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Application DevelopmentCustom ServiceNow SolutionsBusiness RulesScript IncludesClient ScriptsWorkflow ActivitiesUI PoliciesService CatalogIncident ManagementData Analysis

Soft Skills

Analytical SkillsTroubleshooting SkillsProblem-Solving SkillsEffective Communication

Tools & Technologies

ServiceNow PlatformITSMITAMCMDBReporting and Dashboards

Certifications & Qualifications

ServiceNow Certified Application DeveloperITIL Foundation Certification

Industry Keywords

Federal ComplianceSecurity ClearanceSDLC PrinciplesEnterprise Application SupportContinuous Process Improvement

Tech Stack

Tools & technologies

ITSMJavaScriptPMPSDLCServiceNow

About the role

Key responsibilities & impact

Design, develop, configure, and implement ServiceNow applications, modules, and enhancements
Work independently and collaboratively as a senior member of a technical delivery team
Support multiple ServiceNow instances and domains for internal and external customers
Participate in Agile/Scrum ceremonies and contribute to iterative development efforts
Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices
Collaborate with business, systems, and technology stakeholders to gather, analyze, and translate requirements into technical solutions
Develop and maintain custom ServiceNow functionality, workflows, and integrations
Create and maintain Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows
Support deployment and rollout activities for new applications and enhancements
Troubleshoot platform issues and identify opportunities to improve system performance, scalability, and reliability
Ensure solutions align with security, governance, and federal compliance requirements
Contribute to documentation, knowledge transfer, and continuous process improvement initiatives

Requirements

What you’ll need

Active Secret Security Clearance
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
5+ years of hands-on ServiceNow development experience
Demonstrated experience supporting federal government clients and programs
Strong experience developing custom ServiceNow solutions using JavaScript and platform scripting capabilities
Experience working in Agile/Scrum development environments
Strong analytical, troubleshooting, and problem-solving skills
Ability to communicate effectively with both technical and non-technical stakeholders
Experience translating business requirements into technical designs and implemented solutions
Deep knowledge of the ServiceNow platform and core modules, including Service Catalog, Service Portal, Incident Management, Knowledge Management, Reporting and Dashboards
Experience with ITSM, ITAM, and CMDB processes
Knowledge of ITIL best practices and service management frameworks
Familiarity with PMP, PRINCE2, or related project management methodologies
Experience supporting enterprise-scale ServiceNow environments
Experience performing data analysis, data modeling, and working with large datasets
Understanding of SDLC principles and enterprise application support
Experience with platform performance monitoring, optimization, and governance
ServiceNow Certified Application Developer (CAD) preferred
Additional ServiceNow certifications highly desirable
ITIL Foundation Certification preferred
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini

Benefits

Comp & perks

Variable compensation, bonus, or commission may be available
Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k)