Capgemini Government Solutions

Business Operations

• Lead and manage business process analysis, process re-engineering, and continuous process improvement initiatives
• Analyze, evaluate, and document current-state business operations, workflows, information systems, and organizational processes
• Develop future-state process models and implementation strategies
• Plan, coordinate, and oversee information systems, systems analysis, business process modernization, technology integration, and organizational transformation efforts
• Facilitate stakeholder meetings, workshops, interviews, and working sessions to capture, validate, and prioritize requirements
• Assess organizational and program risks, dependencies, and constraints and develop recommendations
• Establish performance baselines, KPIs, and process measurement methodologies
• Develop, maintain, and standardize process documentation, governance artifacts, SOPs, business rules, workflows, process guides, and operational frameworks
• Build and evaluate financial models, cost estimates, business cases, ROI analyses, and cost-reduction strategies
• Provide technical and business consulting expertise regarding information systems, process automation, technology capabilities, implementation approaches, operational impacts, risks, and costs
• Translate business requirements into functional requirements and collaborate with system engineers, software developers, architects, and technical teams
• Lead large-scale technology and business improvement projects
• Develop recommendations for organizational change management, implementation planning, stakeholder engagement, communications, training, and adoption strategies
• Evaluate project and organizational performance metrics and recommend improvements
• Serve as a technical authority and subject matter expert across multiple programs
• Mentor and provide technical direction to junior analysts and project staff and may directly supervise personnel and project activities

Lead Business Process Engineer

Machine Learning Engineer

• Deliver high-quality code components powering services, servers, distributed systems, and backend architecture for Microsoft products
• Partner with engineers, artists, producers, and designers
• Incorporate AI, machine learning, and computer vision capabilities into Microsoft products and services
• Drive ML solutions based on requirements, resources, and alternatives
• Conduct exploratory data analysis to evaluate data pipelines and construct structured, semi-structured, and unstructured data stores
• Develop custom algorithms, frameworks, and models or leverage available tools, libraries, and applications
• Deploy ML solutions and develop methodologies to scale them
• Present findings and solutions to clients and team members
• Maintain knowledge of advances in machine learning in industry and academia
• Collaborate with internal and external stakeholders to identify ML use cases including object detection, OCR, automation, predictive modeling, pattern analysis, NLP, and fraud detection

Software Engineer

• Design, develop, and maintain secure mobile applications supporting federal customers
• Develop native and cross-platform mobile applications using Swift, Java, Kotlin, React Native, or Xamarin
• Build secure, high-performance applications for Android platforms
• Integrate mobile applications with backend APIs and services
• Collaborate with UX/UI teams to deliver intuitive mobile experiences
• Participate in Agile development, planning, estimation, and delivery activities
• Support application testing, deployment, and maintenance

Mobile Application Developer

Solutions Engineer

• Lead enterprise architecture and modernization efforts across cloud, data center, and infrastructure operations
• Develop and implement hybrid cloud optimization and FinOps strategies to improve performance, resilience, and cost efficiency
• Integrate engineering, operations, and service management (SIAM/ITIL) into a unified operating model
• Oversee architecture decisions related to capacity planning, automation, lifecycle management, disaster recovery, security, and compliance
• Drive continuous improvement through data-driven insights, performance metrics, and governance practices
• Partner with infrastructure teams, service providers, cybersecurity stakeholders, and executive leadership to deliver mission outcomes
• Provide executive-level recommendations, roadmaps, and modernization strategies

Enterprise Infrastructure and Operations Solution Architect

ServiceNow

• Design, develop, configure, and implement ServiceNow applications, modules, and enhancements
• Work independently and collaboratively as a senior member of a technical delivery team
• Support multiple ServiceNow instances and domains for internal and external customers
• Participate in Agile/Scrum ceremonies and contribute to iterative development efforts
• Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices
• Collaborate with business, systems, and technology stakeholders to gather, analyze, and translate requirements into technical solutions
• Develop and maintain custom ServiceNow functionality, workflows, and integrations
• Create and maintain Business Rules, Script Includes, Client Scripts, Access Control Lists (ACLs), Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows
• Support deployment and rollout activities for new applications and enhancements
• Troubleshoot platform issues and identify opportunities to improve system performance, scalability, and reliability
• Ensure solutions align with security, governance, and federal compliance requirements
• Contribute to documentation, knowledge transfer, and continuous process improvement initiatives

Senior ServiceNow Developer

• Design, develop, configure, and implement ServiceNow applications, modules, and enhancements
• Work independently and collaboratively as a senior member of a technical delivery team
• Support multiple ServiceNow instances and domains for internal and external customers
• Participate in Agile/Scrum ceremonies and contribute to iterative development efforts
• Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices
• Collaborate with business, systems, and technology stakeholders to gather, analyze, and translate requirements into technical solutions
• Develop and maintain custom ServiceNow functionality, workflows, and integrations
• Create and maintain Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows
• Support deployment and rollout activities for new applications and enhancements
• Troubleshoot platform issues and identify opportunities to improve system performance, scalability, and reliability
• Ensure solutions align with security, governance, and federal compliance requirements
• Contribute to documentation, knowledge transfer, and continuous process improvement initiatives