Senior ServiceNow Developer, CMDB

Capgemini Government Solutions

. Design, develop, and enhance ServiceNow applications and platform capabilities .

Posted 10/9/2026full-timeMcLean • Virginia • United StatesSenior💰 $120,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing ServiceNow applications, with a strong focus on ITSM, ITOM, and CMDB solutions. Proficient in JavaScript, Glide scripting, and Agile methodologies, while effectively collaborating with cross-functional teams to deliver exceptional service and support government clients.

Highest-signal resume keywords

ServiceNow Platform ExperienceJavaScript ProficiencyServiceNow Certified System AdministratorITSM Module ExpertiseAgile Development Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Application DevelopmentREST/SOAP API IntegrationGlide ScriptingReactHTMLCSSAJAXSQLCMDB ManagementRoot-Cause Analysis

Soft Skills

Strong Communication SkillsTeam BuildingAttention to DetailProblem-SolvingCustomer Service Orientation

Tools & Technologies

ServiceNowIntegration HubAWSAzureCI/CD Tools

Certifications & Qualifications

ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperServiceNow Certified Implementation Specialist – Data Foundations

Industry Keywords

ITSMITOMCMDBAgileGovernment Security Clearance

Tech Stack

Tools & technologies

AWSAzureCloudITSMJavaScriptReactServiceNowSOAPSQL

About the role

Key responsibilities & impact

Design, develop, and enhance ServiceNow applications and platform capabilities
Build and maintain integrations using REST/SOAP APIs, Integration Hub, and external systems
Configure and support ITSM, ITOM, CMDB, and SPM solutions
Troubleshoot production issues, perform root-cause analysis, and resolve defects
Support Discovery, Service Mapping, and cloud integrations across AWS and Azure environments
Participate in Agile teams, contributing to sprint delivery, peer reviews, and technical documentation
Support testing, deployment, CI/CD, and release management activities
Lead the design, development, and implementation of ServiceNow solutions
Ensure seamless integration with collaborators
Engage with stakeholders and contribute to ITC’s capabilities supporting government clients

Requirements

What you’ll need

U.S. Citizenship is required
Ability to obtain and maintain a Secret Government Security Clearance
Associate degree or equivalent experience
5+ years of experience with the ServiceNow platform
Proficiency in JavaScript, Glide scripting, React, HTML, CSS, and AJAX
Hands-on experience with CMDB
Experience with ITSM modules and Agile development environments
Understanding of database concepts, including SQL
ServiceNow Certified System Administrator required
Must be able to report to an onsite client location in Washington, DC in a hybrid capacity or have the ability to travel for required meetings
ServiceNow Certified Application Developer preferred
ServiceNow Certified Implementation Specialist – Data Foundations (CMDB and CSDM) preferred
Ability to work collaboratively with cross-functional teams
Strong communication and team building skills
High level of attention to detail and excellent problem-solving skills
Demonstrated focus on providing exceptional customer service and adaptability to handle shifting demands
Willingness to continuously learn and stay updated with the latest ServiceNow features and industry trends
Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S.

Benefits

Comp & perks

Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k)
Other benefits available to eligible employees