ServiceNow Architect

Capgemini Government Solutions

. Lead the architecture and design of scalable, secure, and maintainable ServiceNow solutions .

Posted 10/15/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $150,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow architecture and design, with a strong focus on ITSM, ITOM, ITAM, and related platform capabilities. Proven ability to mentor teams, lead technical discussions, and provide architectural guidance while supporting government clients.

Highest-signal resume keywords

ServiceNow ArchitectureITSM Solutions DesignServiceNow IntegrationsServiceNow Certified System AdministratorServiceNow Certified Technical Architect

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentJavaScriptServiceNow APIsIntegration HubPlatform GovernanceConfiguration PracticesScalabilityAutomationAI/Now AssistServiceNow App Engine

Soft Skills

Strong Communication SkillsMentoring TeamsCustomer Engagement

Tools & Technologies

MID ServerServiceNow PlatformCSDM

Certifications & Qualifications

ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperServiceNow Certified Technical ArchitectCertified Implementation Specialist

Industry Keywords

Federal GovernmentPublic SectorTechnical SolutioningPre-Sales Activities

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNow

About the role

Key responsibilities & impact

Lead the architecture and design of scalable, secure, and maintainable ServiceNow solutions
Translate business and technical requirements into ServiceNow platform capabilities, solution designs, and implementation approaches
Provide architectural guidance across ITSM, ITOM, ITAM, SPM, CMDB/CSDM, integrations, and related platform services
Lead customer discovery sessions, technical workshops, solution reviews, and architecture discussions with technical and executive stakeholders
Collaborate with and guide delivery teams on platform standards, integration patterns, configuration versus customization decisions, and ServiceNow best practices
Support ServiceNow implementations, upgrades, enhancements, modernization efforts, and platform roadmaps
Stay current with new ServiceNow releases and capabilities and assess applicability to customer and organizational needs
Develop and maintain architecture documentation, reference patterns, and reusable solution approaches
Mentor technical teams and contribute to ServiceNow capability development, solution demonstrations, proposals, and customer presentations
Support government clients as a trusted technical and solution architecture advisor

Requirements

What you’ll need

U.S. Citizenship is required
Ability to obtain and maintain a Government Security Clearance as required
Associate degree or equivalent relevant experience
Experience supporting technical solutioning, demonstrations, proposals, or pre-sales activities
Ability to mentor teams, communicate platform capabilities, and serve as a trusted ServiceNow advisor
6+ years of ServiceNow experience, including demonstrated experience designing or leading ServiceNow solutions
Strong overall knowledge of the ServiceNow platform across multiple capabilities such as ITSM, ITOM, ITAM, SPM, CMDB/CSDM, Discovery, HAM, or SAM
Experience with ServiceNow integrations, APIs, MID Server, Integration Hub, or integration with enterprise systems
Strong understanding of ServiceNow architecture, platform governance, security, scalability, and configuration versus customization practices
ServiceNow Certified System Administrator (CSA) certification and/or relevant Certified Implementation Specialist (CIS) certifications
Strong communication skills with demonstrated ability to work directly with customers and technical teams
ServiceNow Certified Application Developer (CAD) certification
ServiceNow Certified Technical Architect (CTA) certification or equivalent architecture experience
Experience supporting federal government or other public-sector organizations
Experience with ServiceNow App Engine, automation, AI/Now Assist, or other emerging ServiceNow capabilities
Working knowledge of JavaScript and ServiceNow development and troubleshooting
Valid U.S. work authorization that does not now and/or will not in the future require visa sponsorship

Benefits

Comp & perks

Paid time off
Medical insurance
Dental insurance
Vision insurance
401(k)
Potential bonus, commission, or other compensation, at the Company's discretion
Interview video or screenshot verification may be used during hiring and onboarding