Capgemini

Application Support Engineer, SQL, .Net

Capgemini
Posted 10/22/2026full-timeRemote • MexicoMid-LevelSeniorWebsite
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Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing L2/L3 support for .NET applications, with a strong focus on SQL Server optimization, incident management, and collaboration across teams to ensure system reliability and data accuracy.

Highest-signal resume keywords
SQL Server OptimizationC# Application SupportASP.NET DevelopmentSSIS Package MonitoringIncident Management Tools

Tech Stack

Tools & technologies
ASP.NETServiceNowSQLSSIS.NET

About the role

Key responsibilities & impact
  • Provide L2/L3 support for business-critical .NET applications
  • Investigate incidents, debug issues, and implement fixes or minor enhancements
  • Troubleshoot, optimize, and maintain SQL Server databases, stored procedures, views, functions, triggers, and complex queries
  • Perform root cause analysis for application issues, data inconsistencies, and performance bottlenecks
  • Document findings and solutions
  • Monitor and support SSIS packages, SQL Agent jobs, and data integration processes
  • Ensure system reliability and data accuracy
  • Collaborate with development, QA, and business teams on releases, deployments, change requests, and continuous improvement initiatives

Requirements

What you’ll need
  • 5+ years of experience in Application Support, Production Support, or a related role supporting enterprise applications
  • Strong experience with SQL Server, including query optimization, indexing, execution plans, stored procedures, and performance tuning
  • Hands-on experience with C#, ASP.NET, and .NET Core, including code-level troubleshooting, debugging, and log analysis
  • Knowledge of SSIS, SQL Agent, incident management tools such as ServiceNow and Jira, and ITIL-based support processes
  • Excellent analytical, problem-solving, communication, and stakeholder management skills
  • Strong focus on ownership and attention to detail
  • Advanced English communication skills

Benefits

Comp & perks
  • Continuous learning through internal academies, certifications, and mentorship
  • Employee networks promoting diversity, equity and inclusion
  • Diverse, respectful, and inclusive work environment
  • Fun and Team spirit culture
  • Opportunity to contribute to building a better future for people, planet, and society

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
SQL ServerC#ASP.NET.NET CoreStored ProceduresQuery OptimizationPerformance TuningDebuggingRoot Cause AnalysisData Integration
Soft Skills
Analytical SkillsProblem-SolvingCommunicationStakeholder ManagementAttention to Detail
Tools & Technologies
SSISSQL AgentServiceNowJira
Industry Keywords
Application SupportProduction SupportITIL