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Technical Product Operations Manager
Capital.com. Own cross-team work that moves the platform forward across engineering tribes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical programme management and engineering operations, with a strong focus on delivering cross-team initiatives and improving processes through data-driven insights and automation. Proficient in stakeholder management and effective communication with senior leadership.
Highest-signal resume keywords
Technical Programme ManagementSQL ProficiencyKubernetes KnowledgeAI Tools UtilizationStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Programme ManagementSQLKubernetesKafkaCI/CDAPIsDashboardsArchitecture Diagrams ReadingTech Design DocumentsMetrics Analysis
Soft Skills
Stakeholder ManagementFacilitation SkillsClear CommunicationOwnership MentalityProactive Problem Solving
Tools & Technologies
JiraAI ToolsAutomated ReportingDashboards
Industry Keywords
Engineering OperationsHigh-Performance Software EngineeringCross-Team CollaborationProcess ImprovementInfrastructure Changes
Tech Stack
Tools & technologiesKafkaKubernetesSQL
About the role
Key responsibilities & impact- Own cross-team work that moves the platform forward across engineering tribes
- Run technical programmes including platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes
- Break broad goals into sequenced plans with named owners
- Facilitate technical discussions, resolve unclear ownership, and secure decisions with committed dates
- Maintain accurate programme views covering phases, blockers, owners, and delivery dates
- Produce concise status reporting for engineering leadership
- Drive and improve company-wide engineering processes, including tech design review
- Gather engineering feedback and turn findings into concrete process changes
- Instrument processes using metrics such as review turnaround time and rework rate
- Query data using SQL, dashboards, and APIs, and reconcile Jira reports with system data
- Identify and automate recurring manual engineering work, using AI where valuable
- Build playbooks, templates, runbooks, automated reporting, and agent workflows
- Help colleagues adopt effective AI practices
Requirements
What you’ll need- Degree in STEM or other quantitative field
- Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment
- Proven track record of delivering cross-team technical programmes in a multi-team organisation
- Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks
- Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review
- Proficiency in SQL and comfort working with dashboards, APIs, and Jira
- Practical experience using AI tools to improve personal and team productivity
- Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear
- Clear, concise written communication for senior audiences
- Strong ownership mentality: proactive, accountable, and execution-focused
Benefits
Comp & perks- Competitive salary
- Annual leave
- Employee Referral Program
- Medical insurance
- Pension plans
- Location-specific benefits and perks
- 30 extra days to work remotely from anywhere in the world (some restrictions apply)
- Two additional paid volunteer days each year