Process Design & Optimization Delivery Lead

Capital Group

. Independently lead strategic, high-complexity process design and optimization efforts through the full life cycle .

Posted 10/2/2026full-timeUnited StatesSenior💰 $153,842 - $286,837 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in process design and optimization, with a strong focus on strategic leadership and change management within the asset management industry. Proficient in leveraging AI tools and fostering stakeholder relationships to drive business transformation and deliver measurable outcomes.

Highest-signal resume keywords

Process DesignChange ManagementAgile EnvironmentsPeople ManagementAsset Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process OptimizationBusiness AnalysisWorkflow SolutionsRobotic Process AutomationTransformation StrategyLean Six Sigma Black BeltBusiness Process ManagementHuman Centered DesignDesign ThinkingGovernance Structures

Soft Skills

Expert CommunicationFacilitation SkillsOrganizational SkillsProblem-Solving TechniquesStakeholder Management

Tools & Technologies

AI ToolsConsultative Engagement Approaches

Certifications & Qualifications

Lean Six Sigma Black Belt

Industry Keywords

Asset ManagementBusiness TransformationProcess Transformation FrameworksProcurement-related Transformations

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Independently lead strategic, high-complexity process design and optimization efforts through the full life cycle
Contribute to business transformation program delivery across Capital Group
Drive scale and efficiency in key operational processes
Manage and develop process optimization resources
Build new capabilities and capacity for the Process Design & Optimization practice
Lead and align decision-making with customers and stakeholders
Manage stakeholder expectations
Develop and facilitate consultative engagement approaches
Deliver benefits realization, governance structures, change management, and ECO practice engagement
Work with Enterprise Change Office experts across Product, Sales and Marketing, Global Business Services, Investment Operations, and Information Technology

Requirements

What you’ll need

10+ years of management consulting or transformation leadership experience and/or 15+ years of business analysis, end-to-end process design/re-engineering/optimization for large, complex initiatives, or workflow solutions and robotic process automation
At least 5 years of people management experience
Demonstrated proficiency leading senior practitioners and developing associates’ skills and capabilities
Strategic leadership in transformation strategy, scope definition, prioritization/sequencing, success measures, work approach, and problem-solving techniques
Experience leveraging change management best practices and working in agile environments
Ability to analyze challenges and develop thoughtful recommendations and compelling visual and written content
Expert communication and facilitation skills
Experience with technology teams through project/transformation work
Ability to establish, nurture, and grow working relationships with clients, team members, and shared services
Proficiency with AI tools and experience incorporating them into day-to-day work
Solid understanding of the asset management industry with several years of experience
Strong organizational skills and self-directed approach focused on delivering tangible business value
Preferred: understanding of process transformation frameworks
Preferred: experience with Human Centered Design and/or Design Thinking frameworks
Preferred: Lean Six Sigma Black Belt accreditation and process improvement knowledge
Preferred: experience applying business process management frameworks
Preferred: recent experience leading Procurement-related transformations

Benefits

Comp & perks

Competitive salary
Bonuses, including an individual annual performance bonus and Capital’s annual profitability bonus
Company-funded retirement contribution based on salary and variable pay, including bonuses
Capital contributes 15% of eligible earnings to a retirement plan
Generous time-away and health benefits from day one
Flexible work options
2-for-1 matching gifts for charitable contributions
Opportunity to secure annual grants for charitable organizations
On-demand professional development resources
Flexible work from home on Fridays