Capital Group

Content Manager

• Own the editorial strategy for AI and data across communications, presentations, stories, executive messaging, QBRs, events, and other channels
• Maintain visibility into the content ecosystem, including published content, audience messaging, traction, gaps, and inconsistencies
• Build and maintain systems that make content reusable and discoverable
• Run and improve the content library as a product for leaders and content creators
• Steward narrative consistency by identifying conflicting messages, overlapping content, and simplification opportunities
• Own the data and DxP wins story engine, sourcing, shaping, and recirculating data-outcome stories
• Partner with DxP and EDO teams to maintain a continuous story pipeline
• Curate and update examples, success stories, use cases, proof points, and executive narratives
• Work with ECO and Global Comms on CGweb and SharePoint
• Advise leaders and content creators on message selection and audience context
• Edit and refine content across formats for clarity, consistency, and alignment with change objectives
• Create scalable content operations using AI where possible
• Establish an intake and prioritization process for content requests
• Measure content discovery, reuse, and reduction in duplicate work

Change Activation Manager – Content

Change Management

• Design and run measurement of behavior change across the firm in partnership with the Enterprise AI Change team
• Treat measurement as a product and build tools that support leaders, change teams, and product owners in decision-making
• Strengthen the listening system by combining qualitative and quantitative research with existing and new signals
• Own the roadmap for the listening system, including deciding which signals to build or retire
• Define and measure leader behaviors that influence AI adoption and culture change in partnership with BKSP
• Conduct user research through interviews, observation, journey mapping, and quick tests
• Translate research findings into actionable recommendations
• Partner with Enterprise AI product, analytics, and platform teams to connect communication, sentiment, and usage data
• Research external measurement approaches and adapt relevant methods
• Turn data into stories and guidance that shape campaigns, messaging, and leadership decisions
• Deliver an initial measurement read quickly and improve it based on user feedback
• Use AI tools to synthesize qualitative comments, identify patterns, and draft initial analyses
• Collaborate with Change Activation Leads focused on content and creative
• Initially focus on AI and DxP, with enterprise-wide behavior-change measurement over time

Change Management Lead

Designer

• Independently lead strategic, high-complexity process design and optimization efforts through the full life cycle
• Contribute to business transformation program delivery across Capital Group
• Drive scale and efficiency in key operational processes
• Manage and develop process optimization resources
• Build new capabilities and capacity for the Process Design & Optimization practice
• Lead and align decision-making with customers and stakeholders
• Manage stakeholder expectations
• Develop and facilitate consultative engagement approaches
• Deliver benefits realization, governance structures, change management, and ECO practice engagement
• Work with Enterprise Change Office experts across Product, Sales and Marketing, Global Business Services, Investment Operations, and Information Technology

Process Design & Optimization Delivery Lead

Artificial Intelligence

• Work with application teams to ensure the security of custom and procured AI solutions
• Enable Capital Group’s AI strategy by building and/or procuring solutions that protect enterprise AI platforms
• Collaborate with platform engineering, security engineering, and risk teams to support scalable, secure AI adoption
• Use agentic tooling to review code and build data-flow diagrams
• Establish threats and countermeasures and funnel them to application teams as security requirements
• Advise diverse teams across the organization and promote AI security principles
• Procure and/or build technical solutions to embed automated security checks into the AI SDLC and ML-Ops
• Threat model complex agentic and AI systems and design security requirements with developers, architects, and business stakeholders
• Review code for security vulnerabilities in AI-driven systems
• Provide thought leadership for Information Security policies and standards for AI in collaboration with technology risk
• Provide AI/Agent subject-matter expertise for AI incidents and security reviews
• Help develop incident-response playbooks for AI-related security incidents

Senior AI AppSec Engineer

Security Engineer

• Secure and modernize Capital Group’s Privileged Access Management (PAM) capabilities within the Identity and Access Management (IAM) organization
• Design, implement, and support solutions protecting privileged access across on-premises and cloud environments
• Advance Capital Group’s security modernization strategy
• Contribute to PAM platform modernization, StrongDM adoption, Privileged Access Workstation (PAW) enhancements, ServiceNow integration, and Azure support
• Improve operational resiliency, reduce risk, and strengthen security of critical enterprise systems
• Solve complex security challenges in a direct engineering environment
• Partner with cross-functional teams
• Deliver scalable solutions balancing security, efficiency, and user experience

Information Security Engineer – III

Data Engineer

• Set the data engineering strategy and roadmap for CSGT, including Lakehouse architecture on Databricks and AWS
• Make and explain decisions on scalability, security, reliability, and cost; influence standards and practices across technology teams
• Design and build ingestion, transformation, and serving pipelines with Databricks, PySpark, Delta Lake, dbt, and Airflow
• Create reusable data engineering patterns and frameworks
• Analyze structured and unstructured datasets and fit them into platform data domains and subject areas
• Own complex, cross-team data initiatives from requirements through production support, including estimates, sequencing, dependencies, and cost
• Lead AI-first engineering by translating business outcomes into specifications and directing AI agents to plan, build, test, and document changes
• Build reusable agent workflows, skills, and tool integrations for profiling, source-to-target mapping, pipeline and test generation, schema-change analysis, and incident investigation
• Define agent approval boundaries, activity review, and traceability
• Curate Unity Catalog metadata, lineage, business definitions, semantic models, and access controls for AI applications
• Connect governed data to Databricks Genie and other AI applications used by investment professionals
• Define evaluation datasets and acceptance criteria for agents and AI-generated SQL and code
• Define platform-wide testing strategy and approve quality metrics before release
• Build data quality, reconciliation, freshness, observability, recovery, security, and policy controls into automated testing and CI/CD
• Partner with investment professionals and product managers on product vision and business outcomes
• Lead design and code reviews and direct day-to-day work of engineers on initiatives
• Guide engineers through complex data and performance issues
• Teach engineers to inspect and challenge AI-generated work
• Share reusable patterns and context through internal and external forums
• Help managers identify strengths and development needs

Lead Data Engineer

Procurement

• Lead the Enterprise Aligned Technology Category Management team within the Enterprise Sourcing Office
• Oversee global enterprise sourcing strategies across AI, Cloud Services, Enterprise Software, Infrastructure, Cybersecurity, Networking, Hardware, and Technology Services
• Partner with senior Technology, Data, Finance, Risk, and business leaders to develop category strategies
• Optimize technology investments, manage risk, accelerate innovation, and deliver long-term business value
• Lead complex sourcing initiatives, supplier negotiations, and strategic supplier relationships
• Lead and develop a growing team of category management professionals and managers
• Drive sourcing excellence, supplier governance, and category management best practices
• Influence executive stakeholders and build organizational capabilities
• Help create a more strategic, business-focused sourcing function

Senior Category Manager – Technology and Data

Operations

• Lead AFSG’s analytics strategy and operating model
• Ensure leaders have the business and client insights and recommendations needed for informed decisions
• Oversee analytics initiatives connecting business priorities, performance metrics, client experience trends, and operational outcomes
• Partner with business and operations leaders to define analytics priorities
• Solve complex business questions and identify emerging risks and opportunities
• Translate data into actionable insights supporting strategic decision-making
• Lead and develop a high-performing team of managers and analysts
• Foster collaboration, accountability, continuous improvement, and innovation
• Balance operational excellence with capability building
• Modernize analytics practices and champion data-driven decision-making
• Ensure delivery of high-quality insights that create meaningful business value

Senior Business Information Operations Manager

Product Specialist

• Support the growth and development of the ETF product platform across asset classes, regions, and channels
• Monitor product health and conduct data analysis, research, reporting, and operational support
• Support growth of new and existing ETF products across regions and distribution channels
• Conduct business case modeling, competitive research, sales inquiry support, and platform reporting
• Partner with senior ETF Product team members on strategic priorities, product positioning, product narratives, research agendas, platform management, and partner engagement
• Develop and enhance reporting, tools, and workflows
• Improve visibility into product health, market trends, client needs, and business opportunities
• Identify and apply automation and AI to improve efficiency, scalability, and repeatability
• Leverage data, tools, and resources to improve team effectiveness
• Perform additional responsibilities as assigned

Administrative Assistant

• Support leadership team members as an Executive Assistant
• Coordinate complicated calendars
• Prepare documents for meetings
• Make travel arrangements using Concur
• Contribute to ad hoc projects
• Create backup plans and alternative options for unforeseen circumstances
• Communicate priorities and maintain visibility across responsibilities

Administrative Assistant III

Product Manager

• Lead the data components of Capital Group’s most strategic and complex Investment Group initiatives
• Translate business outcomes into scalable data solutions supporting investment research, portfolio construction, risk management, analytics, and decision-making
• Work across multiple data domains, platforms, and industry-leading providers
• Collaborate with Investment Group capability leaders, product managers, architects, engineers, data leaders, and external providers
• Identify, source, profile, validate, and operationalize required data
• Connect business priorities to data requirements
• Resolve complex cross-domain dependencies
• Drive and coordinate delivery across teams, platforms, and organizational boundaries
• Define, shape, and validate data capabilities supporting critical investment decisions
• Champion AI-enabled ways of working
• Help define, prioritize, and validate AI-powered capabilities that improve the speed, consistency, quality, and scale of Data Product Management

Principal Data Product Manager – Enterprise Data Office

Human Resources

• Lead a high-performing team responsible for transforming HR service delivery across Capital Group
• Identify strategic opportunities to expand Global Shared Services offerings
• Prepare teams, HR, and Capital Group for organizational change
• Implement centralized solutions that improve efficiency, information access, and associate experience
• Champion process improvement, technology adoption, AI-enabled solutions, and Workday-enabled workflow modernization
• Lead multiple projects and transformation initiatives
• Establish success measures to track progress and outcomes
• Leverage data and technology to uncover actionable insights
• Foster continuous improvement, innovation, and operational excellence
• Influence effectively across functions and make decisions aligned with broader HR and Capital Group interests

HR Manager – HR Solutions

• Lead sourcing strategies across AI, cloud, and software-as-a-service technologies
• Develop and execute category strategies for AI, cloud, and SaaS
• Evaluate technology providers, purchasing models, and market opportunities
• Advise senior leaders and communicate recommendations
• Build alignment across multiple stakeholders without direct authority
• Perform hands-on category management while helping establish and grow the future team
• Support the Enterprise Sourcing Office’s shift toward strategic, business-focused category management

Technology Category Manager

• Support North America as a key member of the Global Shared Services team
• Partner with the global HR team, specialist teams, and business leaders
• Drive the people component of Capital’s business strategy
• Manage medical accommodations requests under ADA (US) and AODA (Canada)
• Administer Leave of Absence (LOA) cases
• Resolve questions and issues across general HR and Benefits domains
• Participate in and/or lead centralization and continuous process improvement projects
• Leverage technology to improve the associate experience
• Discover actionable insights and recommend solutions
• Oversee complex medical/religious accommodations and LOA cases for Canada and the US from start to finish
• Educate leaders regarding accommodation/leave laws and benefit programs
• Provide customized guidance to associates and managers
• Analyze data, identify trends, and translate findings into practical solutions

HR Consultant

Advisor

• Work directly with clients to cultivate and foster relationships within Capital Group
• Build a personal practice and develop a book of business
• Focus on investment results, holistic wealth planning, and client experiences
• Meet with clients, prospects, and referral sources
• Develop a book of business
• Work alongside a diverse team of advisors
• Serve individuals, families, foundations, and endowments
• Use Capital Group’s marketing, investment, administrative, compliance, wealth planning, and investment management support
• Provide clients access to separate accounts, mutual funds, private equity, alternative strategies, and hedge funds
• Leverage Wealth Advisory and Client Solutions professionals across accounting, taxation, estate planning, business transition, stock options, financial planning, asset allocation, and philanthropy