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Business Manager – Enterprise Arbitration, Enterprise Consumer Product
Capital One. Optimize inbound channels such as EASE, Email, and Site through models and frameworks .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and implementing product and pricing strategies for lending products, while leveraging strong analytical decision-making and problem-solving skills. Proven ability to lead teams, manage multiple projects, and drive business strategies that enhance growth and profitability.
Highest-signal resume keywords
Product And Pricing Strategy DevelopmentQuantitative AnalysisPeople ManagementCredit Risk ModelingStrategic Influencing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quantitative AnalysisModel DevelopmentData AnalysisFinancial AnalysisRisk ModelingBusiness Strategy DevelopmentProject ManagementStatistical AnalysisMarket AnalysisOperational Impact Evaluation
Soft Skills
LeadershipCoachingCommunicationNegotiationInterpersonal Skills
Industry Keywords
Financial ServicesConsultingConsumer Credit TrendsBusiness RequirementsRetail-Channel ProductsEntrepreneurial EnvironmentCapital One
About the role
Key responsibilities & impact- Optimize inbound channels such as EASE, Email, and Site through models and frameworks
- Support the Modeling function and evaluate potential model improvements
- Develop comprehensive model roadmaps
- Advise Lines of Business on potential operational impacts
- Converge business, credit, and modeling results
- Develop business strategies driving growth, profitability, and competitive success
- Manage and develop 1–2 analysts, including coaching and mentoring
- Develop and implement product and pricing strategies for lending products
- Lead product-level modeling and analytics
- Lead direct-to-consumer marketing efforts and strategic intent for retail-channel products
- Build targeted insights for new customer experiences, technology, and go-to-market strategies
- Improve credit performance using consumer credit trends, historical behavior, risk models, and rigorous monitoring
- Manage and sequence business intent delivery, build business requirements, and execute product strategy
- Oversee multiple projects and programs concurrently
- Collaborate with IT, Sales, Operations, Finance, and other Capital One teams
- Drive critical decisions, hold business partners accountable, and deliver short- and long-term results
Requirements
What you’ll need- At least 3 years of professional experience performing analysis
- Bachelor's degree in a quantitative field, or Master's degree in a quantitative field/MBA with a quantitative concentration, currently held or expected by the scheduled start date
- Quantitative field such as Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems, or a related field
- Preferred: Master's degree in Business or a quantitative field
- Preferred: 5+ years of experience in analysis
- Preferred: 2+ years of experience in financial services
- Preferred: 1+ year of experience in consulting
- Preferred: 2+ years of experience in people management
- Strong understanding of credit implications associated with product and messaging decisions
- Proven analytical decision-making and problem-solving ability
- Strong quantitative orientation
- Strong business judgment, leadership, and integrity
- People leadership and team-building experience
- Strong executive written and oral communication skills
- Strategic influencing, interpersonal, and negotiation skills
- Ability to thrive in a fast-paced, entrepreneurial, and dynamic environment
- Previous consulting experience is a plus
- Capital One will consider sponsoring a new qualified applicant for employment authorization
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them
- Drug-free workplace