Director – Business, Crisis & Third Party Risk

Capital One

. Serve as the Business Continuity, Crisis & Third Party Risk Leader providing strategic 1LOD oversight and trusted risk advisory across Consumer Banking, Small Business Banking, Premium Products, and Shopping divisions .

Posted 10/7/2026full-timeMcLean • Virginia • United StatesLead💰 $187,300 - $235,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Continuity, Crisis Management, and Third Party Risk Management, with a strong focus on strategic oversight and risk advisory across banking divisions. Proven ability to lead cross-functional teams, manage vendor risks, and execute disaster recovery frameworks effectively.

Highest-signal resume keywords

Risk ManagementBusiness Continuity PlanningCrisis ManagementThird Party Risk ManagementProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk GovernanceOperations ManagementPeople ManagementBusiness Process ManagementDisaster Recovery FrameworksIncident ResponseThreat TelemetryRemediation PlanningVendor Lifecycle RiskCrisis Response

Soft Skills

CollaborationCommunicationLeadershipStrategic ThinkingProblem Solving

Certifications & Qualifications

CPPCISACTPRPPMPCBCPSix Sigma Green BeltSix Sigma Black BeltAgile Coach

Industry Keywords

Consumer BankingSmall Business BankingPremium ProductsTech RiskRegulatory Compliance4th-Party RiskAI RiskEmerging Threats

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Serve as the Business Continuity, Crisis & Third Party Risk Leader providing strategic 1LOD oversight and trusted risk advisory across Consumer Banking, Small Business Banking, Premium Products, and Shopping divisions
Partner with Tech Risk teams, functional command centers, and 2LOD Risk Offices to align business continuity objectives, threat telemetry, and risk frameworks
Command first-line business incident response and crisis management during major SEV disruptions
Lead cross-functional remediation workstreams involving communications, business operations, and executive briefings
Collaborate with Tech Risk and Tech Vendor Management to design and execute Third Party Disaster Recovery frameworks
Architect and govern proactive 1LOD Third-Party Risk Management frameworks and oversee vendor lifecycle risk
Establish continuous vendor oversight and risk telemetry, including affiliate, 4th-party, AI, and emerging threat risks
Design, maintain, and exercise Business Continuity Plans across the banking and premium product ecosystem
Act as key business partner in technology resilience initiatives and translate business impact requirements to Tech Risk leads
Drive post-incident reviews and translate root-cause findings into remediation items
Represent 1LOD business continuity, crisis management, and third-party risk posture to internal audit, regulatory partners, and 2LOD oversight bodies

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 7 years of experience in Risk Management or Governance
At least 3 years of experience in Operations Management
At least 3 years of experience in Project Management
At least 3 years of experience in People Management
Preferred: Master’s Degree in Business Administration, Finance, Economics, or Project Management
Preferred: At least 10 years of experience in Risk Management, Third Party Risk (TPRM), or Business Continuity
Preferred: CPP, CISA, CTPRP, PMP, or CBCP certification
Preferred: Business Process Management, Six Sigma Lean, Green Belt, Black Belt, or Agile Coach certification
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants with disabilities