Director – Ecosystem Risk & Integrity, High Brand Risk & Prohibited Investigations

Capital One

. Lead Capital One’s High Brand Risk (HBR) and Prohibited Activity Monitoring programs as a first line of defense for its Global Payments Ecosystem .

Posted 10/13/2026full-timeUnited StatesLead💰 $187,300 - $256,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading risk management programs, particularly in transaction monitoring and compliance within the global payments ecosystem. Proven ability to develop strategies, manage teams, and implement process improvements while ensuring adherence to regulatory standards.

Highest-signal resume keywords

Transaction Monitoring SolutionsRisk Management CapabilitiesAnti-Money LaunderingProcess ManagementPeople Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProcess ManagementOperations ManagementTransaction Laundering DetectionCompliance Standards ImplementationData-Driven Decision MakingGap AssessmentsA/B Testing ProtocolsQuality AssuranceGovernance

Soft Skills

LeadershipCollaborationCommunicationOrganizational Change ManagementTeam Development

Certifications & Qualifications

Lean Six Sigma Green BeltLean Six Sigma Black BeltAgile CoachCertified Regulatory Compliance Manager

Industry Keywords

Global PaymentsFinancial ServicesFraud PreventionRegulatory ComplianceInternational PaymentsFintech OperationsRisk-Tolerance GuardrailsMerchant ActivitiesNetwork AnomaliesExecutive Reporting

About the role

Key responsibilities & impact

Lead Capital One’s High Brand Risk (HBR) and Prohibited Activity Monitoring programs as a first line of defense for its Global Payments Ecosystem
Develop and implement transaction monitoring solutions
Lead Risk Specialists and ensure network participants uphold standards and comply with domestic and international regulatory requirements
Partner with executives, network partners, and cross-functional teams to drive organizational change
Modernize risk management capabilities and develop resilient strategies
Evaluate gray-area activities, detect transaction laundering, and enforce noncompliance controls
Work with business partners, acquiring participants, and external vendors to validate and execute transaction monitoring processes
Expand intelligence sources and implement A/B testing protocols for third-party partnerships
Consult with executives on interaction models with payment schemes and external participants
Finalize the HBR category and sub-category framework and establish risk-tolerance guardrails
Implement enforcement protocols and compliance standards for complex merchant activities
Assess network anomalies, deceptive practices, and transaction laundering
Perform gap assessments of transaction monitoring tools and investigation workflows
Create technology integration requirements for scalable, data-driven decisions
Improve processes through automation, refined referral sources, and standardized fee-assessment decision trees
Oversee process management, governance, quality assurance, acquirer monitoring, compliance attestations, and executive reporting
Lead and develop teams across Strategy, Program Administration, Investigations, and Operations

Requirements

What you’ll need

Bachelor's degree or military experience
At least 5 years of experience in Project Management or Process Management
At least 2 years of experience in Operations Management
At least 2 years of experience in People Management
Master's degree in Business Administration, Finance, Accounting, Economics, Mathematics, or Project Management (preferred)
At least 6 years of experience as a project manager or process manager within financial services or global payments, specifically in anti-money laundering, fraud, or transaction monitoring (preferred)
At least 10 years of overall experience as a project manager or process manager (preferred)
Experience managing international payments or fintech operations across multiple regions (preferred)
Business Process Management, Lean Six Sigma Green Belt, Lean Six Sigma Black Belt, Agile Coach, or Certified Regulatory Compliance Manager certification (preferred)
Must be able to work under Capital One's hybrid policy with required on-site presence at the designated office location
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Equal opportunity and non-discrimination commitment
Reasonable accommodations for applicants who require them