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Director, Product – Card Acquisitions
Capital One. Define the strategy and lead execution of the Customer Experience platform domain .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading product management teams to deliver personalized customer experiences through strategic planning and execution. Proficient in translating business strategies into consumer-facing digital products while ensuring operational efficiency and platform resilience.
Highest-signal resume keywords
Product Management ExperienceCustomer Experience StrategyTeam LeadershipDigital Product DevelopmentHuman-Centered Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementRoadmap ExecutionApplication DevelopmentOperational EfficiencyGrowth Initiatives
Soft Skills
CoachingTransformational LeadershipCollaboration
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer ExperienceDigital ProductsBusiness StrategyMulti-System IntegrationPersonalized Applications
About the role
Key responsibilities & impact- Define the strategy and lead execution of the Customer Experience platform domain
- Build and manage a team of product managers delivering personalized application experiences
- Own the end-to-end target state for platforms powering customer experiences
- Define and execute the roadmap for personalized and frictionless applications
- Coach and manage a high-performing product management team
- Consolidate monthly requests into scalable horizontal capabilities
- Maintain platform resilience and operational efficiency
- Lead complex, multi-system growth initiatives, including application prefill, dynamic routing, and real-time identity capabilities
- Partner with senior leaders across Card, Engineering, and Design
- Demonstrate proficiency in human-centered, business-focused, technology-driven, integrated problem-solving, and transformational leadership product practices
Requirements
What you’ll need- Bachelor's degree in any field
- At least 5 years of Product Management experience
- Experience translating business strategy and analysis into consumer facing digital products
- Capital One will not sponsor a new applicant for employment authorization for this position
- No agencies please
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them