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Director, Product Management – Debit Customer Experiences
Capital One. Create a winning debit customer experience across the customer journey .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management with a focus on creating customer-centric digital solutions, leveraging technology for innovation, and leading cross-functional teams to achieve business outcomes.
Highest-signal resume keywords
Product Management ExperiencePeople Management ExperienceConsumer-Facing Digital ProductsFintech ExperienceCross-Functional Team Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Strategy TranslationCustomer Journey MappingProblem ResolutionExecution ExcellenceProduct Risk Mitigation
Soft Skills
CollaborationInnovationOrganizational Alignment
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
FintechBig TechUX ResearchCustomer Needs Research
About the role
Key responsibilities & impact- Create a winning debit customer experience across the customer journey
- Prioritize opportunities and understand business drivers and context
- Partner with Design on UX and customer-needs research
- Work closely with technology teams on well-managed delivery
- Reimagine and innovate product solutions around customer needs
- Deliver business outcomes through leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions
- Identify and resolve complex problems while mitigating product risks
- Lead cross-functional teams to solve customer problems and drive organizational alignment
Requirements
What you’ll need- Bachelor's degree in any field
- At least 5 years of Product Management experience
- At least 2 years of experience in People Management
- Experience translating business strategy and analysis into consumer-facing digital products
- Experience coming out of Fintech or Big Tech Corporations
- Capital One will not sponsor a new applicant for employment authorization for this position
- Qualified applicants must meet applicable employment authorization requirements
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Comprehensive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them