Director, Risk Management

Capital One

. Oversee and challenge First Line of Defense risk-taking across Card, Retail, Commercial, Auto, and Enterprise Services lines of business .

Posted 11/6/2026full-timeUnited StatesLead💰 $187,300 - $235,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in risk management, operational resilience, and business continuity, with a strong ability to communicate complex concepts to senior leadership. Proven track record in leading data-driven analyses and ensuring compliance with regulatory standards across diverse financial services.

Highest-signal resume keywords

Risk ManagementOperational ResilienceBusiness ContinuityData-Driven AnalysisPeople Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk AnalysisBusiness Continuity PlanningDisaster RecoveryOperational Resilience FrameworkCrisis ManagementRegulatory ComplianceIncident ResponseHypothesis DevelopmentStakeholder CollaborationExecutive Reporting

Soft Skills

CommunicationInfluencingCollaborationProblem SolvingChange Management

Certifications & Qualifications

Certified Business Continuity Professional (CBCP/MBCP)Certified in Risk and Information Systems Control (CRISC)Certified Information Security Manager (CISM)

Industry Keywords

First Line of DefenseSecond Line of DefenseFinancial ServicesRegulatory StandardsFederal Reserve SR 20-24OCC GuidelinesDORABasel Committee Principles

About the role

Key responsibilities & impact

Oversee and challenge First Line of Defense risk-taking across Card, Retail, Commercial, Auto, and Enterprise Services lines of business
Implement and govern Capital One’s Operational Resilience Framework across the enterprise
Drive compliance with applicable international regulatory requirements
Respond to and report on crises and incidents, ensuring appropriate First Line of Defense response and keeping Second Line of Defense Risk Management Leadership informed
Identify emerging resiliency risks across the industry and Capital One and ensure preparedness
Act as a thought partner on business continuity and resilience methodology changes
Collaborate with stakeholders and leaders across multiple organizations
Coordinate program-related activities and deliverables across stakeholder groups
Communicate complex technical concepts clearly through written products and verbal communications
Oversee data-driven, risk-based analysis beginning with problem identification or hypothesis development
Serve as a change agent influencing business partners within Capital One’s Business Continuity and Resilience Risk Management team

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 8 years of experience in risk management, business continuity, disaster recovery, operational resilience, or audit
At least 5 years of financial services industry experience or regulatory environment experience
At least 3 years of experience in people management
At least 3 years of experience consulting with and presenting to senior executive leadership
Preferred: Master’s Degree in Business Administration (MBA), Finance, Risk Management, or a related analytical field
Proven experience in a 2nd Line of Defense risk management role
Experience challenging 1st Line of Defense business decisions across diverse lines of business
Familiarity with US and international operational resilience and risk management regulatory standards, such as Federal Reserve SR 20-24, OCC guidelines, DORA, or Basel Committee principles
Preferred certifications/designations: Certified Business Continuity Professional (CBCP/MBCP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or other operational risk or resilience designations
Experience leading data-driven risk analyses, building risk-based hypotheses, and translating complex technical data into executive reports
Experience overseeing corporate crisis management or incident response frameworks during high-impact, real-time events
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Benefits eligibility varies based on full- or part-time status, exempt or non-exempt status, and management level
Hybrid work arrangement