Director, Small Business Card Partnerships

Capital One

. Own the end-to-end lifecycle of high-impact partner benefits driving customer acquisition, engagement, and loyalty .

Posted 11/10/2026full-timeUnited StatesLead💰 $209,500 - $286,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Business Development and Partner Management, with a strong focus on driving customer acquisition and engagement through strategic partnerships. Proven ability to negotiate contracts, evaluate business impact, and lead cross-functional teams to optimize partner performance.

Highest-signal resume keywords

Business DevelopmentPeople ManagementContract NegotiationPartner Performance OptimizationCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business DevelopmentContract NegotiationPerformance MetricsPipeline GenerationPartner Benefits Strategy

Soft Skills

LeadershipCommunicationNegotiationStrategic Thinking

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree

Industry Keywords

Customer AcquisitionPartner ManagementEngagement StrategyCommercial ContractsSmall Business

About the role

Key responsibilities & impact

Own the end-to-end lifecycle of high-impact partner benefits driving customer acquisition, engagement, and loyalty
Set the multi-year partnership benefits strategy
Prospect and pitch potential partners
Negotiate commercial contracts and evaluate business impact
Work with Small Business Product and Marketing teams to launch new benefits
Track and optimize partner performance post-launch
Partner with the Consumer Card Benefits team to identify cross-portfolio synergies
Lead the full partnership lifecycle from pipeline generation and outbound outreach through commercial negotiation, contract execution, and ongoing partner management
Define the partner benefits roadmap for small business owners
Drive cross-functional launches with technology, legal, brand, and compliance teams
Establish metrics to evaluate partner ROI and monitor customer engagement

Requirements

What you’ll need

Bachelor’s Degree or Military experience
At least 5 years of Business Development experience
At least 5 years of experience in people management
Preferred: Masters Degree
Preferred: 6+ years of Business Development experience
Preferred: 6+ years of experience in people management
Preferred: 7+ years of experience managing third party operators and vendors
Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support
No agencies please

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Benefits eligibility based on full or part-time status, exempt or non-exempt status, and management level
Hybrid work arrangement
Reasonable accommodations for applicants who require them