Director, Technical Program Management – Business Cards & Payments

Capital One

. Lead programs supporting critical business goals and build scalable products for Small Business Card customers .

Posted 10/23/2026full-timeRichmond • Virginia • United StatesLead💰 $209,500 - $263,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Technical Program Management, focusing on building scalable products and driving program roadmaps aligned with business objectives. Proven ability to manage complex programs, influence stakeholders, and ensure delivery accountability across engineering teams.

Highest-signal resume keywords

Technical Program ManagementDistributed ComputingCloud Computing (AWS)Agile DeliveryPeople Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementService-Oriented Architecture (SOA)Building Scalable ProductsBuilding Distributed SystemsTechnical Solutions DesignDependency SequencingPlatform StandardizationMeasurable Platform Success OutcomesRisk ManagementDelivery Accountability

Soft Skills

Exceptional CommunicationInfluence SkillsEngagement with Technical Teams

Certifications & Qualifications

PMPLeanAgileSix Sigma

Industry Keywords

Highly Regulated EnvironmentProgram RoadmapsTechnical Program Management DisciplineCross-Platform Technical Investment PlanningPlatform Convergence

Tech Stack

Tools & technologies

AWSCloudDistributed SystemsPMP

About the role

Key responsibilities & impact

Lead programs supporting critical business goals and build scalable products for Small Business Card customers
Expand the Technical Program Management discipline by teaching the organization what effective TPMs can achieve
Contribute to the TPM/Delivery strategy through operating mechanisms, maturity models, and scalable tooling
Drive development and alignment of program roadmaps based on business objectives, definition of done, technical solutions, and dependency sequencing
Lead cross-platform technical investment planning and architectural alignment toward long-term platform convergence and reuse
Serve as an executive-level escalation point for program risks and influence technology leaders on data-driven tradeoffs among speed, cost, and resiliency
Define measurable platform success outcomes, including availability, scalability, cost efficiency, and developer velocity
Ensure delivery accountability across multiple engineering teams

Requirements

What you’ll need

Bachelor's degree in a technical field
At least 7 years of experience managing technical programs
7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA)
3+ years of experience building distributed systems and highly available services using cloud computing services/architecture, preferably AWS
3+ years of experience building highly scalable products and platforms
3+ years of experience with Agile delivery
3+ years of experience delivering large and complex programs
Experience building systems and solutions within a highly regulated environment
MBA or master's degree in a related technical field (preferred)
PMP, Lean, Agile, or Six Sigma certification (preferred)
3+ years of people management experience or experience influencing an organization as an individual contributor
Experience driving platform standardization across multiple product portfolios or lines of business
Track record of building TPM maturity at scale within engineering organizations
Exceptional communication and influence skills, capable of engaging deeply with technical teams and translating implications into compelling business narratives
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them