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Director, Technical Program Management – Global Payment Network
Capital One. Lead programs delivering critical business goals and large-scale products and platforms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading technical program management, including developing program roadmaps, managing cross-platform investments, and ensuring delivery accountability across engineering teams. Proficient in building scalable solutions using cloud computing and distributed systems while driving platform standardization in regulated environments.
Highest-signal resume keywords
Technical Program ManagementDistributed ComputingCloud Computing (AWS)Agile DeliveryPeople Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program Roadmap DevelopmentService-Oriented Architecture (SOA)Building Scalable ProductsTechnical Solutions DesignDependency SequencingPlatform ConvergenceMeasurable Platform-Success OutcomesRisk ManagementTPM Maturity ModelsCross-Platform Technical Investment Planning
Soft Skills
Exceptional CommunicationInfluence Skills
Certifications & Qualifications
PMPLeanAgileSix Sigma
Industry Keywords
Regulated EnvironmentPlatform StandardizationEngineering OrganizationsTechnical ProgramsData-Driven Decision Making
Tech Stack
Tools & technologiesAWSCloudDistributed SystemsPMP
About the role
Key responsibilities & impact- Lead programs delivering critical business goals and large-scale products and platforms
- Establish TPM operating mechanisms, maturity models, and tooling across portfolios
- Develop and align program roadmaps with business objectives, definition of done, technical solutions, and dependency sequencing
- Lead cross-platform technical investment planning and architectural alignment for platform convergence and reuse
- Serve as an executive-level escalation point for program risks
- Influence technology leaders to make data-driven tradeoffs among speed, cost, and resiliency
- Define measurable platform-success outcomes, including availability, scalability, cost efficiency, and developer velocity
- Ensure delivery accountability across multiple engineering teams
- Expand the TPM discipline by teaching the organization effective TPM practices
Requirements
What you’ll need- Bachelor's degree in a technical field
- At least 7 years of experience managing technical programs
- 7+ years of experience designing and building solutions using distributed computing or service-oriented architecture (SOA)
- 3+ years of experience building distributed systems and highly available services using cloud computing services/architecture, preferably AWS
- 3+ years of experience building highly scalable products and platforms
- 3+ years of experience with Agile delivery
- 3+ years of experience delivering large and complex programs
- Experience building systems and solutions within a highly regulated environment
- Experience driving platform standardization across multiple product portfolios or lines of business
- Track record of building TPM maturity at scale within engineering organizations
- PMP, Lean, Agile, or Six Sigma certification preferred
- MBA or Master’s Degree in a related technical field preferred
- 3+ years of people management experience or influencing an organization as an individual contributor
- Exceptional communication and influence skills
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
- Reasonable accommodation support for applicants with disabilities