Director – US Benefits Strategy

Capital One

. Design the multi-year vision and strategic roadmap across US Benefits .

Posted 11/4/2026full-timeMcLean • Virginia • United StatesLead💰 $187,300 - $235,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in benefits design and strategy, with a strong focus on governance practices and compliance with ERISA and IRS regulations. Proven ability to leverage advanced tools, including Generative AI and workflow automation, to enhance operational efficiency and drive organizational transformation.

Highest-signal resume keywords

Benefits Design StrategyGenerative AI ToolsERISA ComplianceGovernance PracticesLeadership Coaching

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Benefits DesignWorkflow AutomationData AnalysisRisk ManagementFiduciary OversightAgile MethodologiesDesign-ThinkingQuantitative InsightsOperational EfficiencyTechnical Experimentation

Soft Skills

Executive PresenceInfluencing LeadershipCross-Functional CollaborationInclusive LeadershipDecision-Making

Tools & Technologies

AI ToolsDigital PlatformsAutomation ToolsVendor Technology PlatformsPlan Reporting Tools

Certifications & Qualifications

Bachelor’s DegreeProfessional Human Resources CertificationCertified Employee Benefit Specialist (CEBS)Certified Benefits Professional (CBP)

Industry Keywords

Employee BenefitsHR StrategyJumbo Benefit PlansCompliance ParametersFiduciary Reporting

About the role

Key responsibilities & impact

Design the multi-year vision and strategic roadmap across US Benefits
Identify strategic opportunities for programming, policy adjustments, and benefit innovations using quantitative and qualitative data
Solve enterprise-scale associate experience issues using customer data, quantitative insights, and empathy research
Maximize operational leverage and scale across HR through enterprise-first solutions, tool reuse, and standardized delivery
Build and cultivate a technologically fluent benefits team integrating AI tools, prompt engineering, and modern digital platforms
Use advanced tools and automation to optimize workflows, streamline plan reporting, expand team output, and improve execution
Evaluate external vendor technology platforms and digital solutions for health, retirement, and time-off administration
Foster technical experimentation to solve root-cause process challenges
Manage governance strategies, risk management frameworks, and fiduciary oversight across US ERISA and non-ERISA plans
Validate automated outputs and technology-assisted insights against domain expertise, privacy policies, and compliance parameters
Oversee executive management committee engagement and fiduciary reporting
Serve as a thought partner to senior executive leadership and drive consensus on complex strategies
Build strategic networks across Compensation, Risk, HR Business Partners, Legal, Finance, Product, and Tech
Establish team structures, decision-making frameworks, and leadership coaching practices
Foster technical experimentation, inclusive leadership, and cross-functional collaboration

Requirements

What you’ll need

Bachelor’s degree or military experience
At least 8+ years of experience in benefits design, strategy, and leadership
At least 4+ years of experience leading benefits strategy for organizations with 10,000+ employees
At least 2+ years of experience with benefits governance practices
At least 1+ years of hands-on experience utilizing Generative AI tools and workflow automation in a professional environment
Deep expertise in ERISA and IRS regulations, risk management, fiduciary oversight, and governance for jumbo benefit plans
Professional Human Resources certification
Certified Employee Benefit Specialist (CEBS) or Certified Benefits Professional (CBP) designation
Proven track record in design-thinking or agile methodologies
Strong executive presence with demonstrated ability to influence senior leadership and lead large-scale organizational transformations
Must not require new employment authorization sponsorship or immigration-related support