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Capital One

Manager, CRA Strategy – Program Management

Capital One

. Perform analysis of information, manage documentation collection, and qualify/validate Community Development (CD) activities .

Posted 10/27/2026full-timeUnited StatesJuniorMid-Level💰 $122,100 - $153,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Community Development activities, compliance, and regulatory document reviews, with strong analytical skills and attention to detail. Proficient in data management systems and quality assurance processes to ensure data integrity and support CRA performance.

Highest-signal resume keywords
Community Reinvestment Act (CRA) ExperienceData Management Systems ProficiencyCompliance and Regulatory KnowledgeAnalytical and Problem-Solving SkillsQuality Assurance and Audit Review

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ValidationRegulatory Document ReviewOperational Risk ManagementQuality ControlProcess DocumentationCRA Data AnalysisAudit ReviewData InterpretationProcess AutomationDocumentation Management
Soft Skills
Strong Communication SkillsOrganizational SkillsAttention to DetailIndependent Work AbilityPrioritization Skills
Tools & Technologies
CRA WizData Management SystemsAnalytical ProductsArtificial Intelligence (AI)Workflow Systems
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Community DevelopmentComplianceRegulatory AuditsOperational RiskCRA Performance

About the role

Key responsibilities & impact
  • Perform analysis of information, manage documentation collection, and qualify/validate Community Development (CD) activities
  • Use data management/workflow systems to ensure data integrity and complete documentation of CD activities
  • Conduct quality assurance and audit reviews to ensure data integrity and process consistency
  • Develop and maintain formal process documentation, job aids, and procedural documents
  • Participate in preparation for CRA examinations, internal audits, and controls testing
  • Identify and engage in efforts to improve or streamline qualification processes
  • Act as a subject matter expert and provide consulting or advisory services to business or internal partners
  • Assist with and participate in technology-related projects and regulatory compliance initiatives
  • Partner with team members to clarify data points and accurately report findings
  • Support Capital One’s efforts to maintain outstanding Community Reinvestment Act performance

Requirements

What you’ll need
  • High School Diploma, GED or equivalent certification
  • At least 2 years experience in compliance, controls, auditing, operational risk management, or regulatory document reviews, or any combination of the five
  • Strong analytical, problem-solving, oral and written communication skills
  • Strong organizational skills and ability to effectively prioritize
  • Very strong attention to detail with the ability to focus on data and quality control
  • Demonstrated ability to work independently, perform and influence others in a fast-paced environment
  • Demonstrated ability to research and interpret data from various sources
  • 2+ years of experience in the Community Reinvestment Act (CRA) field, including CD data validation (preferred)
  • 2+ years of experience reviewing CD financing transactions (preferred)
  • 2+ years of experience with CRA Wiz, other CRA analytical products, or general data management systems used for validation and reporting (preferred)
  • 2+ years of experience working in a regulatory, audit, legal, or risk team (preferred)
  • Familiarity with modern data tools, Artificial Intelligence (AI), and process automation used to enhance data management and compliance reporting (preferred)
  • Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position

Benefits

Comp & perks
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
  • Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
  • Reasonable accommodations for applicants with disabilities