Manager, Human Resources Business Partner – Card Servicing Strategy

Capital One

. Consult with clients, HR business partners, and HR partner groups to execute people strategy, HR processes, and reporting .

Posted 10/23/2026full-timeMcLean • Virginia • United StatesMid-LevelSenior💰 $138,100 - $173,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Human Resources strategy, client relationship management, and organizational design. Proven ability to coach leaders, support talent management, and foster inclusive team environments.

Highest-signal resume keywords

Human Resources ExperienceClient-Facing ExperienceConsulting ExperienceLeadership DevelopmentOrganizational Design

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Workforce PlanningPerformance ManagementTalent ManagementChange ManagementCoaching Skills

Soft Skills

Stakeholder ManagementRelationship BuildingCollaborationCommunicationCoaching

Certifications & Qualifications

Professional Human Resources CertificationSenior Professional Human Resources CertificationCoaching Certification

Industry Keywords

People StrategyHR ProcessesInclusive TeamsDiversity and BelongingBusiness Imperatives

About the role

Key responsibilities & impact

Consult with clients, HR business partners, and HR partner groups to execute people strategy, HR processes, and reporting
Build client relationships, manage stakeholders, and understand business imperatives to execute HR solutions aligned with business needs
Consult with associates, managers, and HR partners on HR-related issues
Coach people managers on leadership skills, organizational design, and performance concerns
Provide strategic consulting and workforce planning to Servicing Strategy client groups
Deliver HR strategy aligned with business needs
Support performance and talent management, leadership development, change management, and organizational design processes
Support senior leaders in building inclusive and diverse teams and fostering belonging, collaboration, and high performance

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 3 years of client-facing experience OR at least 3 years of consulting experience OR a combination
At least 3 years of experience in Human Resources
Preferred: MBA or Master’s Degree
Preferred: Professional Human Resources Certification, Senior Professional Human Resources certification, or coaching certification
Preferred: 5+ years of client-facing experience or 5+ years of consulting experience or a combination
Preferred: 4+ years of experience in Human Resources or Human Capital Consulting
Must adhere to Capital One’s hybrid policy regarding required on-site presence at the designated office location
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive health, financial, and other benefits supporting total well-being
Work-life balance
Hybrid work arrangement
Reasonable accommodations for applicants with disabilities