Manager, Product Management – Digital Experiences, Business Cards & Payments

Capital One

. Serve as strategic lead for the front-door digital experience of the core customer-facing platform .

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $149,800 - $205,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in transforming customer experiences through AI-driven enhancements and personalized pathways, while effectively leading cross-functional teams to deliver innovative digital solutions that drive operational efficiency and business value.

Highest-signal resume keywords

Product Management ExperienceAI-Driven DevelopmentUser Experience DesignCross-Functional Team LeadershipBusiness Strategy Translation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementAI IntegrationUser Experience DesignDigital Product DevelopmentData Analysis

Soft Skills

Strategic LeadershipProblem SolvingOrganizational AlignmentCommunication

Tools & Technologies

Conversational InterfacesAutomation Tools

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Customer ExperienceOperational EfficiencyBusiness ValueDigital Solutions

About the role

Key responsibilities & impact

Serve as strategic lead for the front-door digital experience of the core customer-facing platform
Own the Business Account Home experience
Transform how business customers navigate, prioritize, and manage daily workflows
Champion AI-driven enhancements, including intelligent conversational interfaces
Design smart, personalized customer pathways that surface next best actions at login
Understand user needs and translate them into intuitive experiences
Drive operational efficiency and business value for customers
Reimagine and innovate product solutions around internal and external customer needs
Deliver outcomes through leverage and execution excellence
Leverage technology to deliver innovative and resilient solutions
Identify and resolve complex problems while mitigating product risks
Lead cross-functional teams and drive organizational alignment

Requirements

What you’ll need

Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field, Business or Marketing, with the required degree obtained on or before the scheduled start date
Alternatively, Bachelor's degree in any field and at least 3 years of Product Management experience
Demonstrated interest and aptitude for AI
Experience incorporating AI into personal projects, exploring AI-driven development environments, or building automations using AI agents is valued
Experience translating business strategy and analysis into consumer-facing digital products preferred
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination commitment
Drug-free workplace