Manager, Product Management – Identity Journey Intelligence Lead

Capital One

. Lead the strategy and execution for Journey Intelligence data features and the Customer Authentication Data Product .

Posted 10/26/2026full-timeUnited StatesSenior💰 $149,800 - $205,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading strategy and execution for identity data features and products, with a strong focus on data-driven decision-making and cross-functional collaboration. Proficient in translating business strategies into consumer-facing digital products while fostering a culture of innovation and risk management.

Highest-signal resume keywords

Product Management ExperienceData-Driven Decision MakingIdentity Data FeaturesCross-Functional CollaborationEmerging Approaches to Identity Data

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisFeature PrioritizationRisk DecisioningFraud Reduction StrategiesConsumer Facing Digital ProductsQuantitative AnalysisBusiness Strategy TranslationJourney-Level DecisioningData Product DevelopmentIdentity and Device Data Management

Soft Skills

Thought LeadershipCultural BuildingIntegrated Problem SolvingTransformational Leadership

Certifications & Qualifications

Bachelor's DegreeMaster's Degree

Industry Keywords

Customer AuthenticationJourney IntelligenceFraud ManagementBusiness FocusedHuman Centered

About the role

Key responsibilities & impact

Lead the strategy and execution for Journey Intelligence data features and the Customer Authentication Data Product
Partner with business analysts, data analysts, and engineering to prioritize and scale the feature catalog powering risk and authentication decisioning
Drive adoption of identity data features and data products across lines of business
Identify and assess use cases where journey-level data and features can reduce fraud and customer friction simultaneously
Provide thought leadership on emerging approaches to identity data and journey-level decisioning
Define strategy and drive execution for identity features and data products
Establish and scale the vision for enriching and distributing identity and device data enterprise-wide
Build a culture of journey-level, data-driven decisioning across the company
Demonstrate proficiency in Capital One's Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, and Transformational Leadership product competencies

Requirements

What you’ll need

Currently has, or is in the process of obtaining, a Bachelor's or Master's Degree in a quantitative field, Business or Marketing, with the required degree obtained on or before the scheduled start date
OR Bachelor's degree in any field and at least 3 years of Product Management experience
Experience translating business strategy and analysis into consumer facing digital products (preferred)
Must adhere to Capital One's hybrid policy regarding required on-site presence at the designated office location
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Reasonable accommodations for applicants, where needed