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Manager, Product Manager, Customer Restrictions
Capital One. Lead the Customer Restrictions team as a people leader .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading cross-functional teams to innovate and deliver scalable data tools and products that enhance customer experiences. Proficient in translating business strategies into consumer-facing digital solutions while ensuring execution excellence and risk mitigation.
Highest-signal resume keywords
Product Management ExperienceData Tools DevelopmentCross-Functional Team LeadershipCustomer Experience InnovationProblem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisProduct DevelopmentBusiness Strategy TranslationRisk MitigationExecution Excellence
Soft Skills
LeadershipCollaborationCommunication
Certifications & Qualifications
Bachelor's DegreeMaster's Degree
Industry Keywords
Customer RestrictionsFraud PreventionSmall Business BankingDigital ProductsOrganizational Alignment
About the role
Key responsibilities & impact- Lead the Customer Restrictions team as a people leader
- Build and support adoption of scalable data tools and products
- Enable real-time, intelligent updates to protect customers from fraudulent activity and accelerate access to funds
- Transform the data experience for customer personas across Small Business Bank
- Shape local and partner roadmaps and define shared capabilities scalable across the line of business and Enterprise
- Lead cross-functional teams to solve customer problems and drive organizational alignment
- Reimagine and innovate product solutions around internal and external customer needs
- Deliver outcomes through leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions
- Identify and resolve complex problems while mitigating product risks
Requirements
What you’ll need- Currently has, or is in the process of obtaining, a Bachelor's or Master’s Degree in a quantitative field, Business or Marketing, with the required degree obtained on or before the scheduled start date
- OR Bachelor's degree in any field and at least 3 years of Product Management experience
- Experience translating business strategy and analysis into consumer facing digital products (preferred)
- Capital One will not sponsor a new applicant for employment authorization for this position
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being