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Manager, Product Manager – Small Business Bank Associate Servicing
Capital One. Reimagine the status quo and identify value-creation opportunities through Product Management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Management, focusing on innovative customer experiences and technology-driven solutions. Proven ability to lead cross-functional teams and apply human-centered problem-solving principles to drive organizational alignment.
Highest-signal resume keywords
Product Management ExperienceBachelor's Degree In Quantitative FieldConsumer-Facing Digital ProductsCross-Functional Team LeadershipHuman-Centered Problem Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementBusiness Strategy TranslationDigital Product DevelopmentData AnalysisCustomer Experience Design
Soft Skills
Transformational LeadershipCollaborationProblem SolvingCommunication
Tools & Technologies
AI ToolsCustomer Service Tools
Industry Keywords
Small-Business BankingHybrid Work PolicyValue-Creation Opportunities
About the role
Key responsibilities & impact- Reimagine the status quo and identify value-creation opportunities through Product Management
- Drive innovative and sustainable customer experiences through technology
- Provide small-business banking servicing associates with tools and resources to support customers
- Lead deep investments in AI tools that simplify associate experiences
- Work closely with technology, operations, and business partners
- Apply human-centered, business-focused, technology-driven, integrated problem-solving, and transformational-leadership principles
- Lead cross-functional teams to solve customer problems and drive organizational alignment
Requirements
What you’ll need- Currently has, or is in the process of obtaining, a Bachelor's or Master’s Degree in a quantitative field, Business, or Marketing, with the required degree obtained by the scheduled start date
- OR Bachelor's degree in any field and at least 3 years of Product Management experience
- Experience translating business strategy and analysis into consumer-facing digital products (preferred)
- Must be able to work under Capital One's hybrid policy with required on-site presence at the designated office location
- Capital One will not sponsor new employment authorization or provide immigration-related support
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
- Comprehensive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants with disabilities