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Manager, Project Management – Enterprise Service and Risk
Capital One. Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Project Management, Program Management, and Process Management, with a strong ability to lead cross-functional initiatives and develop strategic communications for senior leaders. Proven track record in building relationships, managing multiple priorities, and creating effective organizational processes.
Highest-signal resume keywords
Project ManagementCross-Functional LeadershipStrategic CommunicationProcess ImprovementOrganizational Effectiveness
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProgram ManagementProcess ManagementBusiness OperationsStrategy
Soft Skills
Strong Written SkillsStrong Verbal SkillsPresentation SkillsOrganizational SkillsRelationship Building
Certifications & Qualifications
Bachelor’s DegreeMaster’s Degree in Business Administration (MBA)
Industry Keywords
Enterprise Services ManagementRegulatory ReportingCross-Functional TeamsStakeholder ManagementDynamic Environment
About the role
Key responsibilities & impact- Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms
- Establish mechanisms to track commitments and provide leaders visibility into progress, requirements, and areas needing attention
- Coordinate critical enterprise and regulatory reporting requirements
- Create structure and accountability around deadlines, dependencies, and deliverables
- Develop concise, decision-oriented updates for senior leaders
- Serve as a strategic and tactical thought partner to leaders and cross-functional teams
- Anticipate needs, identify gaps and opportunities, and develop creative solutions
- Build relationships across Enterprise Services Management, Risk, and partner organizations
- Identify dependencies and competing priorities and drive alignment
- Develop clear internal communications connecting associates to priorities, decisions, and progress
- Help establish practices, forums, and ways of working that improve team effectiveness and culture
- Design processes, tools, and approaches that simplify and improve organizational effectiveness
- Adapt processes as priorities and requirements evolve
Requirements
What you’ll need- Bachelor’s Degree or military experience
- At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
- At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives
- Strong written, verbal, and presentation skills
- Excellent organizational skills and ability to manage multiple priorities, requirements, and deadlines
- Ability to build trusted relationships and influence across teams and organizational levels
- Ability to thrive in ambiguity and create structure where processes or solutions may not exist
- Ability to understand broader business context and translate it into action
- Ability to anticipate needs, identify challenges, and develop practical and creative solutions
- Ability to balance strategic thinking with detailed execution
- Master’s Degree in Business Administration (MBA), Public Administration, or related field (preferred)
- 7+ years of relevant experience (preferred)
- Experience working directly with senior leaders and developing executive-level communications (preferred)
- Experience establishing new processes, operating rhythms, or ways of working in a dynamic environment (preferred)
- Experience managing complex initiatives across multiple teams, functions, or stakeholder groups (preferred)
- Experience working across Product, Risk, Technology, or other complex cross-functional organizations (preferred)
- Capital One will not sponsor a new applicant for employment authorization for this position
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them