Manager, Project Management – Enterprise Service and Risk

Capital One

. Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $138,100 - $189,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Project Management and Process Management, with a strong ability to develop strategic initiatives and lead cross-functional teams. Proven skills in communication, relationship building, and organizational effectiveness to drive alignment and improve team culture.

Highest-signal resume keywords

Project ManagementCross-Functional LeadershipStrategic CommunicationProcess ImprovementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementProcess ManagementBusiness OperationsStrategy DevelopmentRegulatory ReportingDeadline ManagementInitiative ManagementExecutive-Level CommunicationOperational Rhythm Establishment

Soft Skills

Written CommunicationVerbal CommunicationPresentation SkillsRelationship BuildingAdaptability

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree (Preferred)

Industry Keywords

Enterprise Services ManagementRisk ManagementCross-Functional CollaborationStakeholder EngagementTeam Effectiveness

About the role

Key responsibilities & impact

Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms
Establish mechanisms to track commitments and provide leaders visibility into progress, upcoming requirements, and areas requiring attention
Coordinate critical enterprise and regulatory reporting requirements
Create structure and accountability around deadlines, dependencies, and deliverables
Develop concise, decision-oriented updates for senior leaders
Serve as a strategic and tactical thought partner to leaders and cross-functional teams
Anticipate needs, identify gaps and opportunities, and develop creative solutions
Build relationships across Enterprise Services Management, Risk, and partner organizations
Identify connections, dependencies, and competing priorities and drive alignment
Develop clear internal communications connecting associates to priorities, decisions, and progress
Establish practices, forums, and ways of working that improve team effectiveness and culture
Evaluate and improve processes, tools, and approaches as priorities evolve

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives
Strong written, verbal, and presentation skills
Ability to tailor communications for associates, partners, and senior leaders
Excellent organizational skills and ability to manage multiple priorities, requirements, and deadlines
Ability to build trusted relationships and influence across teams and organizational levels
Ability to balance strategic thinking with detailed execution
Self-motivated, collaborative, adaptable, and committed to broader team success
Capital One will not sponsor a new applicant for employment authorization for this position
Preferred: Master’s Degree in Business Administration (MBA), Public Administration, or related field
Preferred: 7+ years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
Preferred: Experience working directly with senior leaders and developing executive-level communications
Preferred: Experience establishing new processes, operating rhythms, or ways of working in a dynamic environment
Preferred: Experience managing complex initiatives across multiple teams, functions, or stakeholder groups
Preferred: Experience working across Product, Risk, Technology, or other complex cross-functional organizations

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination commitment
Drug-free workplace