Manager, Project Management – Enterprise Service and Risk

Capital One

. Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms .

Posted 10/6/2026full-timeUnited StatesMid-LevelSenior💰 $138,100 - $189,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Project Management, Program Management, and Process Management, with a strong ability to develop strategic initiatives and lead cross-functional teams. Proven skills in organizational effectiveness, communication, and relationship building across various levels of an organization.

Highest-signal resume keywords

Project ManagementCross-Functional LeadershipStrategic ThinkingOrganizational EffectivenessExecutive-Level Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProgram ManagementProcess ManagementBusiness OperationsStrategy DevelopmentDecision-MakingData AnalysisReportingProcess DesignOperational Rhythm Establishment

Soft Skills

Strong Written CommunicationVerbal CommunicationPresentation SkillsRelationship BuildingAdaptability

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree (Preferred)

Industry Keywords

Enterprise Services ManagementRisk ManagementCross-Functional CollaborationStakeholder EngagementRegulatory Reporting

About the role

Key responsibilities & impact

Translate organizational priorities and requirements into actionable plans, milestones, and operating rhythms
Establish mechanisms to track commitments and provide leaders visibility into progress, upcoming requirements, and areas requiring attention
Coordinate critical enterprise and regulatory reporting requirements, with accountability for deadlines, dependencies, and deliverables
Develop decision-oriented updates for senior leaders covering priorities, progress, emerging issues, commitments, and intervention areas
Serve as a strategic and tactical thought partner to leaders and cross-functional teams
Anticipate needs, identify gaps and opportunities, and develop solutions to improve organizational effectiveness
Build relationships across Enterprise Services Management, Risk, and partner organizations
Identify connections, dependencies, and competing priorities and drive alignment
Develop internal communications connecting associates to organizational priorities, decisions, and progress
Partner with leaders on timely, audience-appropriate communications that drive understanding and action
Establish practices, forums, and ways of working that build a connected and effective organization
Create opportunities for collaboration, engagement, recognition, and shared identity
Evaluate work processes and design tools, processes, and approaches that improve simplicity and effectiveness
Adapt processes as priorities and requirements evolve

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 4 years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
At least 2 years of experience leading cross-functional projects, programs, or strategic initiatives
Strong written, verbal, and presentation skills
Excellent organizational skills and ability to manage multiple priorities, requirements, and deadlines
Ability to build trusted relationships and influence across teams and organizational levels
Ability to thrive in ambiguity and create structure where processes or solutions may not exist
Strong judgment, curiosity, and ability to translate business context into action
Ability to anticipate needs, identify challenges, and develop practical and creative solutions
Strategic thinking combined with willingness to manage execution details
Self-motivated, collaborative, adaptable, and committed to broader team success
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Preferred: Master’s Degree in Business Administration (MBA), Public Administration, or related field
Preferred: 7+ years of experience in Project Management, Program Management, Process Management, Business Operations, Strategy, or related experience
Preferred experience working directly with senior leaders and developing executive-level communications
Preferred experience establishing new processes, operating rhythms, or ways of working in a dynamic environment
Preferred experience managing complex initiatives across multiple teams, functions, or stakeholder groups
Preferred experience working across Product, Risk, Technology, or other complex cross-functional organizations

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them