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Manager, Project Management – Partnerships Ops
Capital One. Drive strategy and execute high-priority projects for Capital One’s Partnerships Tech and Operations team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management and relationship management, with a strong focus on strategic execution, process optimization, and stakeholder engagement. Proficient in delivering data-driven solutions and managing complex projects within a hybrid work environment.
Highest-signal resume keywords
Project ManagementRelationship ManagementStrategic CommunicationProcess OptimizationPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementProcess OptimizationData AnalysisTechnical SpecificationsProgram Management
Soft Skills
CommunicationProblem-SolvingCollaborationInfluencingStakeholder Engagement
Certifications & Qualifications
PMPLeanAgileSix Sigma
Industry Keywords
Capital OnePartnershipsOperationsCustomer ExperienceHybrid Work Policy
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Drive strategy and execute high-priority projects for Capital One’s Partnerships Tech and Operations team
- Engage with leaders across U.S. Card, supporting lines of business, and external partners
- Develop, drive, and deliver technical and operational intent
- Build trusted relationships with key stakeholders to manage, inform, and influence outcomes
- Provide strategic and tactical thought partnership to accelerate project and program efforts
- Influence senior leadership decisions through compelling presentations and strategic communications
- Prioritize high-value initiatives and ensure flawless execution
- Lead and manage moderate to large complex projects and programs
- Design project plans and adapt to changing requirements
- Balance scope, resources, and timelines to deliver projects on time
- Document work to mitigate risk and maintain accountability and autonomy
- Solve complex problems across technical, operational, process, and partner-facing domains
- Review and improve processes from the perspective of the business, customers, and stakeholders
- Drive process optimization, horizontal scale, and automation opportunities
- Share learnings and develop data-driven solutions to optimize customer experience
- Provide operations support and well-managed oversight across the Card Partnerships business
- Contribute to technical conversations and use technology to generate solutions and insights
- Ground technical specifications and end-to-end solutions in accurate analysis
Requirements
What you’ll need- Bachelor’s Degree or military experience
- At least 4 years of Project Management experience
- At least 1 year of Relationship Management experience
- Strong communication, problem-solving, and collaboration skills
- Must be able to work under Capital One’s hybrid policy with required on-site presence at the designated office location
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support
- PMP, Lean, Agile, or Six Sigma certification (preferred)
- Master’s Degree or MBA (preferred)
- 5+ years of Project Management experience (preferred)
- 2+ years of Relationship Management experience (preferred)
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them