Manager, Project Manager – Product Operations, Business Cards & Payments

Capital One

. Identify inefficiencies and friction points in product development, launch, and operations, and develop innovative solutions .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $138,100 - $189,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product operations and management, with a strong focus on data analysis, workflow optimization, and cross-functional collaboration. Proven ability to drive continuous improvement and implement scalable frameworks for operational effectiveness.

Highest-signal resume keywords

Product Operations ExperienceData Analysis and InsightsCross-Functional CollaborationWorkflow OptimizationStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData AnalysisRoot Cause AnalysisKPI TrackingAutomation

Soft Skills

Excellent CommunicationProblem-SolvingStrategic Mindset

Tools & Technologies

JIRATableauConfluenceClaude

Industry Keywords

Product ManagementFinancial ServicesPaymentsBusiness Cards

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Identify inefficiencies and friction points in product development, launch, and operations, and develop innovative solutions
Implement streamlined workflows cross-functionally while maintaining high quality
Drive continuous improvement using data and user feedback
Provide program management support for standard and AI-driven workstreams
Monitor resource accountability across workstreams, including headcount and budget utilization
Introduce structure, ownership, and execution roadmaps in fast-moving environments
Own the product organization’s technology stack, including Jira, Claude, and Tableau
Maintain visibility, data accuracy, and hygiene across product-work platforms
Develop scalable frameworks and best practices for clear, aligned execution
Collaborate with engineering, data, and business teams on technology solutions
Partner with senior leaders, product managers, engineering, design, and business teams to remove roadblocks
Facilitate communication, documentation, alignment, and decision-making
Support product launches through operational readiness, risk mitigation, and compliance
Define and track KPIs for operational effectiveness
Conduct root cause analysis to identify challenges and improvement opportunities
Develop reporting and analytics to inform strategic decisions

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 3 years of experience in product operations, product management, or strategy
Strategic mindset with ability to execute tactically
Experience working cross-functionally with product, engineering, and business teams
Ability to analyze data, derive insights, and make data-driven decisions
Excellent communication and stakeholder management skills
Experience with automation and workflow optimization
Strong problem-solving skills and track record of building tools and processes that drive efficiency
5+ years of experience in product operations or related roles preferred
Experience in financial services, payments, or business cards industry preferred
Proficiency in SQL, Tableau, JIRA, Confluence, or similar platforms preferred
Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them