Principal Associate – Communications

Capital One

. Develop and implement communications strategies for the Executive Communications team .

Posted 10/6/2026full-timeMcLean • Virginia • United StatesJuniorMid-Level💰 $98,900 - $124,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and implementing communication strategies, with a strong focus on storytelling, project management, and performance measurement. Proficient in engaging diverse audiences through various channels and collaborating with stakeholders to enhance organizational messaging.

Highest-signal resume keywords

Outstanding Written And Verbal Communication SkillsProject And Process ManagementStrong Writing And Storytelling SkillsExperience In Matrixed OrganizationsBachelor's Degree In Communications Or Related Field

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content CreationPerformance MeasurementEditorial JudgmentCommunication Strategy DevelopmentStorytelling Medium Selection

Soft Skills

Influencing SkillsNegotiation SkillsTime ManagementOrganizational SkillsCustomer Orientation

Tools & Technologies

Digital And Multimedia PlatformsSlackNewslettersSurveys

Industry Keywords

Communications SpecialistInternal CommunicationsStakeholder EngagementCampaign ManagementExecutive Communications

About the role

Key responsibilities & impact

Develop and implement communications strategies for the Executive Communications team
Inform and engage associates across the organization through multi-channel communications
Build messaging connecting associates to business strategies
Activate Card-wide campaigns locally and bring recognition initiatives to life
Measure communications performance and impact using metrics and associate feedback
Evaluate storytelling opportunities and drive end-to-end communications projects and campaigns
Prepare content for internal audiences, including newsletters, Slack content, and surveys
Provide communications counsel to leaders and stakeholders
Support communications strategies for the Card Leadership Team and amplify stories across Capital One
Collaborate with Creative & Design on digital and multimedia platforms
Partner with Chiefs of Staff, HR, local teams, and other stakeholders to gather milestones and accomplishments
Manage events from ideation through production, including executive meetings, virtual town halls, speaking engagements, and special events
Select appropriate storytelling mediums and support content creation through publishing
Evaluate communications performance and recommend refinements to strategies, messaging, and feedback mechanisms

Requirements

What you’ll need

Outstanding written and verbal communication and presentation skills
Experience with project and/or process management
Strong writing and storytelling skills with sound editorial judgment
Ability to distill complex content into clear, concise, and engaging communications
Proficiency creating communication cascades within matrixed organizations
Excellent influencing and negotiation skills
Outstanding time management and organizational skills
Ability to execute multiple competing activities and complex projects to high-quality conclusion, on time, and within budget
Track record of acting with urgency as needed
Strong customer orientation and collaborative work relationships
Bachelor’s Degree or military experience
At least 3 years of experience as a communications specialist or journalist
Bachelor of Arts in Communications, Marketing, English, or Journalism preferred
4+ years of experience as a communications specialist preferred
Applicants must not require new employment authorization sponsorship from Capital One

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them