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Capital One

Principal Associate, HR Strategic Operations

Capital One

. Drive strategy and execute high-priority projects for Capital One .

Posted 9/18/2026full-timeMcLean • Virginia • United StatesJuniorMid-Level💰 $109,900 - $137,900 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Strategic Operations and Project Management, with a strong focus on HR strategy and organizational health metrics. Proficient in drafting executive communications and synthesizing complex discussions into actionable outcomes while leveraging AI technologies for operational efficiency.

Highest-signal resume keywords
Strategic OperationsProject ManagementHR StrategyChange ManagementAI Integration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data-Driven InsightsRoadmap AlignmentGovernance StructuresStakeholder AlignmentManagement ConsultingOrganizational Health MetricsVisual StorytellingData SynthesisProcess OptimizationExecutive Communication
Soft Skills
Exceptional Writing SkillsAttention to DetailCollaboration SkillsProblem-Solving SkillsInfluencing Skills
Tools & Technologies
AI TechnologiesPrompt Engineering
Industry Keywords
Matrixed EnvironmentHR Strategic PrioritiesEngagement InitiativesHigh Performance

About the role

Key responsibilities & impact
  • Drive strategy and execute high-priority projects for Capital One
  • Partner with HR leaders and colleagues to deliver HR strategic priorities
  • Design agendas for executive meetings to drive outcomes and accelerate decision-making
  • Support the drafting and evolution of the multi-year HR strategy
  • Define and own organizational health and key-objective metrics
  • Manage reporting and provide data-driven insights to HR leaders
  • Draft executive communications, including framing materials and pre-reads
  • Synthesize complex discussions into actionable outcomes
  • Help design initiatives fostering engagement and high performance within Strategic Operations and HR
  • Identify and pilot responsible AI integration into strategic operations workflows
  • Drive efficiency in data synthesis, reporting, and team process optimization

Requirements

What you’ll need
  • Bachelor’s Degree or Military experience
  • At least 3 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role, or combination
  • At least 1 year of experience in roadmap alignment, governance structures, stakeholder alignment, and change management
  • At least 3 years of experience working in a matrixed environment
  • Exceptional writing and visual storytelling skills
  • Highly organized with great attention to detail
  • At least 4 years of Management Consulting experience preferred
  • Exceptional communication and collaboration skills
  • Excellent problem-solving and influencing skills
  • Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery
  • Capital One will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
  • Comprehensive, competitive health, financial, and other benefits supporting total well-being
  • Benefits eligibility varies by full- or part-time status, exempt/non-exempt status, and management level