Principal Associate, Principal Extended Ops Associate – Card Delivery Operations

Capital One

. Directly own project plans, manage daily tasks, track milestones, and keep projects on schedule .

Posted 10/8/2026full-timeUnited StatesJuniorMid-Level💰 $98,900 - $124,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Project Management and Third-Party Vendor Management, with a focus on operational efficiency and risk reduction. Proficient in utilizing Google Suite or Microsoft Office to manage project documentation and facilitate collaboration across teams.

Highest-signal resume keywords

Project ManagementThird-Party Vendor ManagementGoogle SuiteMicrosoft OfficeBusiness Process Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementProcess ManagementThird-Party Vendor ManagementCommercial Printing MethodologiesCredit or Debit Card Fulfillment OperationsUS Card OperationsTSYS Platform Knowledge

Soft Skills

Problem-SolvingInterpersonal SkillsNegotiation Skills

Certifications & Qualifications

Business Process Management CertificationLean CertificationAgile Certification

Industry Keywords

Card PersonalizationManufacturing ProcessesOperational ContactSupplier ManagementStakeholder Integration

About the role

Key responsibilities & impact

Directly own project plans, manage daily tasks, track milestones, and keep projects on schedule
Identify rollout delays or bottlenecks and develop mitigation plans with cross-functional partners
Facilitate recurring tactical syncs between internal teams and external suppliers
Serve as the primary operational contact for supplier Project Managers
Align external partners with Capital One’s technical and timing requirements
Collaborate with Product Managers and Technical Leads to translate system requirements into supplier tasks
Review and validate internal and supplier test results and outputs
Maintain project documentation, decision logs, and supplier readiness checklists
Identify, document, and track technical or operational bugs through resolution
Apply operations expertise to improve efficiency and reduce risk
Integrate stakeholders to drive accountability, technical readiness, and fulfillment targets

Requirements

What you’ll need

High School Diploma, GED, or Equivalent Certification
At least 2 years of experience in Project or Process Management
At least 1 year of experience in Third-Party Vendor Management
At least 1 year of experience using Google Suite or Microsoft Office
Bachelor’s Degree or military experience preferred
At least 3 years of experience in Project or Process Management preferred
At least 2 years of experience in Third-Party Vendor Management preferred
At least 2 years of experience in Commercial Printing methodologies preferred
At least 2 years of experience in Credit or Debit Card Fulfillment Operations preferred
At least 1 year of experience with US Card operations or TSYS platform knowledge preferred
Business Process Management (BPM), Lean, or Agile Certification preferred
Strong subject matter expertise or rapid learning agility in card personalization and manufacturing processes
Exceptional project management capability
Strategic, proactive problem-solving, interpersonal, and negotiation skills
No new employment authorization sponsorship or immigration-related support is available
Regular field travel for sales, customer, or site visits is required

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them