Principal Coordinator, Security Operations Specialist

Capital One

. Carry out day-to-day activities in the 24/7 Global Security Operation Center .

Posted 11/4/2026full-timeUnited StatesLead💰 $56,800 - $71,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security operations, incident response, and the use of security-related tools and procedures. Proficient in synthesizing information quickly and coordinating communications during critical incidents.

Highest-signal resume keywords

Security Operations ExperienceIncident Response CoordinationSituational Awareness ToolsMicrosoft Office ProficiencyEmergency Communication Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident DocumentationAccess Control ProceduresPhysical Security Threat IdentificationAlarm Monitoring ToolsEmergency Mass Notification SystemsSecurity Technology SystemsRisk ManagementBusiness ContinuityCustomer ServiceLaw Enforcement Experience

Soft Skills

Communication SkillsProblem-Solving SkillsAbility to Work Rotating Shifts

Tools & Technologies

NC4VCCMAStermindLenelVerintGenetec Video SystemsD3 Report-Writing Platform

Industry Keywords

Global Security Operation CenterEmergency ManagementCorporate SecurityFirst Responder EngagementPhysical Security Validations

Tech Stack

Tools & technologies

D3.js

About the role

Key responsibilities & impact

Carry out day-to-day activities in the 24/7 Global Security Operation Center
Intake critical response communications
Respond to equipment service calls and requests for information about security-related technology systems, including phone, email, and emergency mass notification tools
Monitor and respond to security alarms using alarm monitoring tools, cameras, and intelligence resources
Identify and resolve physical security threats
Synthesize large amounts of information quickly
Create comprehensive documented records of security-related incidents
Coordinate routine and critical incident communications
Use security-related tools and procedures properly
Implement access control procedures
Assist with physical security validations for partners and vendors
Support general security, first responder, and law enforcement engagement and incident response
Escalate to supervisors when appropriate

Requirements

What you’ll need

At least 2 years of experience in law enforcement, military, corporate security, business continuity, risk, emergency management, or customer service
At least 1 year of experience with security operations
At least 1 year of experience with Microsoft Office or Google Suite
Ability to work rotating shifts, including weekends, holidays, evenings, and overnight shifts
Proficiency in key job-related programs and adherence to corporate policy guidelines
Preferred: Bachelor's degree or military experience
Preferred: 3+ years of experience in the security field
Preferred: 1+ years of experience with emergency communication operations
Preferred: 1+ years of experience with situational awareness tools, such as NC4 and VCC
Preferred: 1+ years of SOC experience
Preferred: 1+ years of experience with MAStermind, Lenel, Verint, Genetec video systems, or the D3 report-writing platform
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Equal opportunity employer committed to non-discrimination
Reasonable accommodations for applicants with disabilities