Process Coordinator II, Litigation Operations Team

. Manage numerous channels for service of process and assess complaints to route them appropriately .

Posted 10/15/2026full-timeMcLean • Virginia • United StatesJunior💰 $56,800 - $71,300 per yearWebsite

Key responsibilities & impact

Manage numerous channels for service of process and assess complaints to route them appropriately
Interact with attorneys and legal professionals to direct litigation matters
Optimize workflows and leverage technology to enhance productivity
Assist with team administrative functions, reporting, and special projects as needed
Facilitate the litigation intake function for Capital One’s Litigation Operations team
Support operational aspects of litigation matters for a team of more than 100 attorneys and legal professionals

What you’ll need

High School Diploma, GED or equivalent certification
At least 1 year of experience in Google Workspace and Excel
Bachelor’s degree or military experience (preferred)
1+ years of experience in a law firm or legal department (preferred)
1+ years of experience in financial services industry (preferred)
Strong written and verbal communication skills
Excellent organizational skills and time management
Must be able to work at the designated office location according to Capital One’s hybrid policy
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Comp & perks

Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Equal opportunity employer committed to non-discrimination
Reasonable accommodations available for applicants with disabilities