Product Design Director, Consumer Travel

Capital One

. Lead Capital One’s Consumer Travel Products design team and backend agent experiences .

Posted 11/12/2026full-timeUnited StatesLead💰 $209,500 - $286,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading product design teams and driving design strategy aligned with business objectives. Proficient in utilizing design systems and tools to create high-fidelity designs and prototypes while fostering a collaborative team culture.

Highest-signal resume keywords

Product Design LeadershipDesign Strategy DevelopmentFigma ProficiencyInterdisciplinary Team ManagementHuman-Centered Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product DesignService DesignDesign StrategyContent DesignUX/UI DesignPrototypingBusiness Case DevelopmentWeb TechnologiesMobile TechnologiesDesign Systems

Soft Skills

Exceptional Communication SkillsInterpersonal SkillsRelationship-Building SkillsPeople Management SkillsCollaborative Team Culture

Tools & Technologies

FigmaDesign ToolsPrototyping ToolsWeb PlatformsMobile Platforms

Industry Keywords

Consumer Travel ProductsCross-Disciplinary TeamMarket DeliveryCustomer InsightsTechnical Limitations

About the role

Key responsibilities & impact

Lead Capital One’s Consumer Travel Products design team and backend agent experiences
Drive differentiated product design vision and strategy aligned with business objectives
Lead high-impact, highly complex projects
Lead a cross-disciplinary team of designers and collaborate with research teams and Product and Tech leadership
Elevate the quality and maturity of Capital One’s product design practice
Oversee and optimize tools, platforms, frameworks, and design systems with cross-functional partners
Enable development of vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
Foster a positive, inclusive, collaborative team culture
Champion customer and partner voices through human-centered design
Apply product, customer, competitor, and market insights to business challenges
Share insights on technical advances and data capabilities while navigating technical limitations
Connect teams, portfolios, platforms, and lines of business to improve coherence and delivery
Present work to senior stakeholders and make complex concepts accessible

Requirements

What you’ll need

At least 8 years of experience in a product design role
At least 3 years of experience leading design teams
Strong portfolio demonstrating leadership, process, results, and impact
Experience across product design, service design, design strategy, and content design
Experience leading teams across UX/UI, strategy, content, and research from strategy through market delivery
Experience partnering with product managers, engineers, marketing, and analytics leaders across multiple business lines
Experience working within a design system
Proficiency with web and mobile technologies and platforms
Expertise with design and prototyping tools such as Figma
Experience managing an interdisciplinary design team
Proficiency in business case development and grounding product and user-experience decisions in business value
Exceptional written and verbal communication skills
Exceptional interpersonal and relationship-building skills
Exceptional people management and development skills
Must not require employer immigration sponsorship or immigration-related support for employment authorization

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination commitment
Drug-free workplace