Product Design Director – HR Design

Capital One

. Lead a talented, cross-disciplinary team of designers .

Posted 9/15/2026full-timeMcLean • New York • United StatesLead💰 $209,500 - $286,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading cross-disciplinary design teams, developing design strategies, and transforming complex internal platforms into user-centric experiences. Proficient in utilizing design systems and tools to elevate product design practices while fostering collaboration and inclusivity.

Highest-signal resume keywords

Product Design LeadershipDesign Strategy DevelopmentFigma ProficiencyInterdisciplinary Team ManagementUser-Centric Design

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Product DesignService DesignDesign StrategyContent DesignUX/UI DesignPrototypingDesign SystemsBusiness Case DevelopmentWeb TechnologiesMobile Technologies

Soft Skills

Exceptional Communication SkillsInterpersonal SkillsRelationship-Building SkillsPeople Management SkillsCollaborative Team Culture

Tools & Technologies

FigmaDesign FrameworksPrototyping ToolsJourney MappingHigh-Fidelity Designs

Industry Keywords

Design SystemsHuman-Centered DesignCustomer InsightsMarket DeliveryTechnical Limitations

About the role

Key responsibilities & impact

Lead a talented, cross-disciplinary team of designers
Collaborate with research teams and Product and Tech leadership
Lead high-impact, highly complex projects
Define and drive design strategy aligned with organizational vision and business objectives
Build foundational design approaches and experiment with emerging AI-enabled ways of working
Transform internal enterprise tools into world-class associate experiences
Define design strategies for emerging challenges and move initiatives from abstract concepts to concrete roadmaps
Lead design of sophisticated internal platforms focused on associate growth and performance experiences
Oversee scalable, repeatable design-system patterns across internal platforms
Remain hands-on by prototyping, visualizing complex workflows, and testing real experiences
Elevate Capital One’s product design practice using interaction, visual, and service design
Oversee tools, platforms, frameworks, and design systems and guide creation of vision stories, journey maps, blueprints, high-fidelity designs, and prototypes
Foster a positive, inclusive, collaborative team culture
Champion customer and partner voices and human-centered outcomes
Apply product, process, customer, competitor, and market insights to business challenges
Help teams navigate technical limitations and use technical and data advances to achieve bold solutions
Connect teams, portfolios, platforms, and lines of business to improve coherence and accelerate delivery
Present work to stakeholders and make complex concepts accessible using design frameworks, data, and research insights

Requirements

What you’ll need

At least 8 years of experience in a product design role
At least 3 years of experience leading design teams
Strong portfolio demonstrating leadership, process, results, and impact
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Preferred: At least 10 years of experience in a product design role
Preferred: At least 5 years of experience leading design teams
Experience spanning product design, service design, design strategy, and content design
Experience leading teams across UX/UI, strategy, content, and research from strategy through market delivery
Experience partnering with product managers, engineers, marketing, and analytics leaders across business lines
Experience working within a design system
Proficiency with web and mobile technologies and platforms
Expertise with design and prototyping tools such as Figma
Experience managing an interdisciplinary design team
Proficiency in business case development
Exceptional written and verbal communication skills
Exceptional interpersonal and relationship-building skills
Exceptional people management and development skills

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive health, financial, and other benefits supporting total well-being
Reasonable accommodation support