Risk Specialist, Issues and Events Management

Capital One

. Support business customers through Risk Event and/or Issue containment and remediation, with guidance from senior team members .

Posted 9/29/2026full-timeRichmond • Virginia • United StatesJunior💰 $74,200 - $93,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Risk Management and Project Management, with a strong ability to analyze and resolve issues while collaborating effectively with cross-functional teams. Proficient in managing multiple tasks and contributing to process improvements aligned with customer outcomes.

Highest-signal resume keywords

Risk ManagementProject ManagementProcess ManagementAnalytical AbilitiesG-Suite Documentation Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk Event AnalysisIssue RemediationRoot-Cause InvestigationProblem-SolvingData Interpretation

Soft Skills

CollaborationNegotiationInfluencingCommunicationTime Management

Tools & Technologies

Capital One Risk Management ToolsSystem of Record

Certifications & Qualifications

High School DiplomaGEDEquivalent Certification

Industry Keywords

Banking OperationsRisk MethodologiesCorporate Risk Practices

About the role

Key responsibilities & impact

Support business customers through Risk Event and/or Issue containment and remediation, with guidance from senior team members
Work with internal process owners, analysts, technology teams, and third parties to understand and address issues
Assist in analyzing and interpreting Risk Event and/or Issue results to determine implications and corrective actions
Coordinate, influence, and negotiate with teams to meet timelines and advance remediation projects
Contribute to root-cause investigations and problem-solving for remediation projects
Maintain artifacts, evidence, and entries in the system of record
Identify and escalate situations to leadership in a timely manner
Support process improvements aligned with desired customer outcomes
Develop subject matter expertise on Issue & Event processes when representing the department in projects and meetings
Understand and use Capital One’s risk management tools and systems
Assist in drafting and delivering presentations using well-reasoned information and cohesive data
Collaborate with the direct team and business partners, sharing tools, ideas, and expertise
Concurrently manage multiple open risk events and issues through analysis, solution identification, execution, and closure

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 1 year of experience in Risk Management, Project Management, Process Management, or Banking Operations
Ability to learn and contribute in a collaborative, cross-functional team environment
Emerging problem identification, resolution, and analytical abilities
Ability to manage multiple tasks concurrently in a dynamic environment
Eagerness to learn about Risk Methodologies and corporate risk practices
Capital One will not sponsor a new applicant for employment authorization for this position
Preferred: Bachelor's Degree
Preferred: 2+ years of experience in Risk Management, Project Management, Process Management, or Banking Operations
Preferred: 1+ years of experience with G-Suite documentation management

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for qualified applicants