Senior Associate, Channel Manager – Concierge App

Capital One

. Oversee the strategy and execution of the Concierge app funnel .

Posted 11/10/2026full-timeUnited StatesSenior💰 $87,700 - $120,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in brand strategy and product marketing, with a strong focus on managing marketing channels and executing content strategies across digital platforms. Proven ability to collaborate with cross-functional teams and effectively communicate with stakeholders to drive project delivery and brand alignment.

Highest-signal resume keywords

Brand StrategyProduct MarketingMarketing Editorial ExperienceCross-Functional CollaborationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content Management System (CMS)Digital Marketing ChannelsMarketing Strategy ExecutionContent Calendar ManagementOptimization Plans

Soft Skills

Effective CommunicationProblem-SolvingPrioritizationInfluencing SkillsOutstanding Writing

Certifications & Qualifications

Bachelor’s DegreeMaster’s Degree (Preferred)

Industry Keywords

Travel Industry MarketingFinancial Services MarketingHighly Regulated IndustryAgency ExperienceClient-Side Experience

About the role

Key responsibilities & impact

Oversee the strategy and execution of the Concierge app funnel
Own the movement of Concierge app content across two large platforms, including Velocity Black
Run the content calendar and build content in the CMS
Ensure content is reviewed, to specification, and aligned with strategic intent through delivery
Work across functions and with multiple stakeholders in an organized manner
Consult meaningfully on matters of strategy
Participate as Channel Manager in a collaborative cross-functional team including business partners, creative teams, legal, and compliance
Provide strategic and tactical thought partnership to drive project delivery
Champion the brand and ensure product representations, claims, imagery, and cards follow voice and style guides
Develop understanding of best practices across channels and programs
Use problem-solving and influencing skills to deliver on intent
Communicate with stakeholders at all levels to manage, inform, and influence outcomes

Requirements

What you’ll need

Bachelor’s Degree or Military Experience
At least 2 years of experience in brand strategy or product marketing, with experience managing channels, agency or client side
At least 2 years of marketing editorial experience
Experience executing marketing efforts in large organizations across some channels
Experience with a variety of marketing channels, including digital channels such as app, website, and email
Proven ability to manage multiple projects simultaneously
Strong prioritization skills
Highly effective communication skills
Outstanding writing and editorial abilities
Ability to manage multiple projects, deadlines, and changing priorities while maintaining excellent and accurate work
Must be authorized to work without employer immigration sponsorship; Capital One will not sponsor a new applicant or provide immigration-related support
Preferred: Master’s degree in marketing or business
Preferred: 3+ years of experience in marketing for the travel industry or a premium brand
Preferred: 3+ years of experience in marketing for financial services or another highly regulated industry
Preferred: 5+ years of experience driving optimization plans and creative strategy
Preferred: 5+ years of experience working with cross-functional teams in a matrixed environment

Benefits

Comp & perks

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
Hybrid work arrangement with required on-site presence at the designated office location
Reasonable accommodations for applicants who require them