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Senior Associate, Product Management – US Card
Capital One. Lead mission-critical platforms powering billions of customer interactions .
About the role
Key responsibilities & impact- Lead mission-critical platforms powering billions of customer interactions
- Partner with Tech and Data Engineering to decommission legacy systems, refine next-generation data products, and build foundational data capabilities
- Define MVPs, prioritize post-migration backlogs, and build business cases for roadmap priorities
- Bridge Business Analysts, Tech, Operations, Risk, and Design teams to deliver customer outcomes
- Design and implement preventative controls in platform architecture
- Lead strategy and delivery for product initiatives across recoveries, payments, offers, AI servicing, credit bureau disputes, and fraud and disputes back office
- Build acceptance criteria, break business epics into features and user stories, and drive MVP delivery
- Use hypothesis-driven data analysis to validate business needs
- Own and prioritize feature development roadmaps while managing risk
- Research and develop features using new and evolving technology in an agile environment
- Collaborate with designers, technologists, data scientists, and subject-matter experts
- Participate in horizontal forums, build stakeholder relationships, and communicate product roadmaps
Requirements
What you’ll need- Bachelor’s degree or military experience
- At least 1 year of product management experience OR at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
- Preferred: Bachelor’s degree in computer science or engineering
- Preferred: 1+ years translating business strategy or analysis into consumer facing digital products
- Preferred: 1+ years of experience working on core product platforms powering digital experiences
- Preferred: 1+ years working with cross functional teams as a product owner in an agile development process
- Capital One will not sponsor a new applicant for employment authorization for this position
Benefits
Comp & perks- Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial and other benefits supporting total well-being
- Equal opportunity employer committed to non-discrimination
- Reasonable accommodations for applicants with disabilities