Senior Associate – Product Onboarding Program Manager

Capital One

. Own the day-to-day execution, annual strategy, and iteration of a Product College program .

Posted 10/30/2026full-timeMcLean • Virginia • United StatesSenior💰 $80,800 - $101,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program management and learning development, with a focus on creating high-quality, associate-centric experiences. Proficient in coordinating logistics, managing budgets, and implementing data-driven curriculum enhancements.

Highest-signal resume keywords

Program ManagementLearning And DevelopmentConsulting ExperienceProcess Management CertificationData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DevelopmentBudget ManagementData AnalysisLogistics CoordinationProgram Delivery

Soft Skills

Stakeholder ManagementCommunicationCollaborationFacilitator PreparednessMarketing Awareness

Tools & Technologies

ZoomSlack

Certifications & Qualifications

Process Management Certification

Industry Keywords

Learning JourneyProduct College ProgramCohort AnalysisVirtual Learning SessionsOnboarding Teams

About the role

Key responsibilities & impact

Own the day-to-day execution, annual strategy, and iteration of a Product College program
Ensure a high-quality, associate-centric experience across the learner journey
Identify, brief, and integrate executive product speakers, subject matter experts, and facilitators into the curriculum
Maintain relationships with the Accountable Executive and key stakeholders
Analyze pre- and post-session surveys and conduct retrospective meetings after each cohort
Coordinate with data teams, consultants, and instructional designers to implement data-backed curriculum enhancements
Manage program budgets and external vendor relationships
Track learner data and distribution lists
Coordinate virtual and in-person logistics across multiple locations
Host and produce live learning sessions, including facilitator preparedness, Zoom recordings, attendance tracking, and materials archiving
Manage program communications via Slack and email
Drive program awareness and marketing within Capital One’s product community and onboarding teams
Design, build, and implement scalable processes for efficient and reliable program delivery

Requirements

What you’ll need

High School Diploma, GED, or equivalent certification
At least 2 years of experience in learning and development
At least 1 year of experience in Program or Project Management, or a combination
At least 1 year of consulting experience
Preferred: 3+ years of experience in learning and development
Preferred: 2+ years of experience in Program or Project Management
Preferred: 2+ years of consulting experience
Process or Project Management Certification preferred
Ability to work in a hybrid arrangement with required on-site presence at the designated office location
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Hybrid work arrangement