Senior Associate, Project Manager – Commercial Digital Banking

Capital One

. Develop, deliver, and sustain the digital banking well-managed agenda .

Posted 11/3/2026full-timeUnited StatesSenior💰 $87,700 - $110,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Project Management and Risk Controls, with a strong focus on process improvement and compliance management within digital banking platforms. Proficient in data management and operational efficiency, leveraging analytical skills to drive risk-related initiatives and enhance client experiences.

Highest-signal resume keywords

Project ManagementRisk ControlsProcess ImprovementData ManagementRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementRisk ControlsProcess ManagementData ManagementSQLPythonAI ToolsGoogle SuiteJiraFinancial Services

Soft Skills

CollaborationCommunicationConsultingOrganizational Agility

Tools & Technologies

SnowflakeDatabricksGoogle SuiteAI Tools

Certifications & Qualifications

PMPScaled AgileLeanSix Sigma

Industry Keywords

Digital BankingRegulatory ComplianceRisk ManagementOperational EfficiencyFinancial Services

Tech Stack

Tools & technologies

PMPPythonSnowflakeSQL

About the role

Key responsibilities & impact

Develop, deliver, and sustain the digital banking well-managed agenda
Oversee the project management lifecycle for control-related initiatives
Solve complex problems and consult on new capabilities
Build, enhance, and manage processes and controls
Drive implementation of preventive controls to minimize risk events and improve operational efficiency
Partner with Risk Management to identify, assess, and mitigate risks involving data management and data movement systems
Collaborate with Product Management and Technology teams to integrate controls into feature design and development
Present insights and recommendations to management
Monitor digital platform releases and business-as-usual performance
Establish and review technical, client, and associate performance metrics
Manage metric-driven opportunities and escalations to closure
Author and coordinate the Digital Banking Team's Monthly Business Review
Co-lead associate and client experience data collection, leadership-team reporting, and initiative prioritization
Oversee compliance, process, risk, and regulatory reporting, including controls, L1-L4 process maps, and risk findings
Identify and implement process improvements and optimized workflows
Create and maintain documentation, policies, and standards for digital banking platforms
Support compliance management, risk management, regulatory agencies, and internal controls
Support vendor performance and portfolio management activities
Execute operational monitoring, control reporting, investigations, root-cause research, and partner outreach
Plan and execute end-to-end control testing
Assess operational and design effectiveness of automated, hybrid, and manual controls
Create and maintain testing support documentation, including BRDs, rationale, and findings/issues reports
Identify internal control weaknesses and recommend remediation
Serve as a Business Lead for risk event identification, containment, remediation, customer restitution, and recovery efforts
Drive risk-related projects, ensuring scope, timelines, and deliverables are met

Requirements

What you’ll need

Bachelor's Degree or military experience
At least 3 years of experience in Project Management or Process Management
At least 2 years of experience supporting well-managed activities for internal business platforms
At least 2 years of experience in Risk Controls or Auditing
At least 2 years of experience working with analytical, data management, or software engineering teams
At least 2 years of experience with Google Suite
At least 1 year of experience using AI Tools, including Claude and Gemini
Preferred: Master's Degree in Business, Economics, Mathematics, Engineering, or MBA
Preferred: 1+ years of experience in Strategic Planning
Preferred: 3+ years of Financial Services industry experience
Preferred: 3+ years of regulatory compliance or credit experience
Preferred: 2+ years of Technology Project Delivery experience
Preferred: 2+ years of experience supporting, partnering, or interacting with internal business clients
Preferred: 1+ years of experience using Snowflake or Databricks
Preferred: 1+ years of Jira experience
Preferred: 1+ years of experience leveraging SQL or Python
Preferred: Process or Project Management certification, including Scaled Agile, Lean, PMP, or Six Sigma
Preferred: Experience with organizational agility, consulting, collaboration, and communication
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
Reasonable accommodations for applicants who require them
Equal opportunity and non-discrimination protections