Senior Associate Project Manager – Hotel Operations, Luxury Travel

Capital One

. Lead medium- to large-scale, complex, cross-departmental projects with direct company impact .

Posted 10/27/2026full-timeUnited StatesSenior💰 $96,500 - $120,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex, cross-departmental projects with a focus on luxury travel programs, utilizing strong project management skills to drive results and improve operational processes. Capable of building stakeholder relationships and providing strategic insights based on data analysis.

Highest-signal resume keywords

Project ManagementStakeholder Relationship ManagementProblem-Solving SkillsPMP CertificationAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningBudget ManagementRisk ManagementData AnalysisOperational Support

Soft Skills

Communication SkillsCollaboration SkillsInfluencing Skills

Tools & Technologies

Hotelier Portal Management

Certifications & Qualifications

PMPLeanAgileSix Sigma

Industry Keywords

Luxury Travel ProgramsCross-Functional ProjectsPerformance StandardsCustomer Experience Journey

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead medium- to large-scale, complex, cross-departmental projects with direct company impact
Drive cross-functional projects while managing scope, timelines, budgets, risks, issues, and project impacts
Plan, design, manage, and execute project plans through feasibility, design, planning, and implementation
Apply problem-solving skills and maintain key project documentation
Conduct project-team meetings, document progress, and report status to stakeholders
Partner with project customers to provide strategic and tactical thought partnership
Build stakeholder relationships and improve business processes
Provide operational support for luxury travel programs
Work with internal and external partners to scale and execute luxury travel program activities
Strengthen, automate, and improve operational activities
Plan and schedule onboarding and post-onboarding initiatives for luxury travel partners
Manage the hotelier portal for the luxury travel program
Maintain communications with internal and external partners throughout the customer experience journey
Define SLAs and performance standards for luxury travel partners and track commitments
Produce insights and recommendations based on data and trends

Requirements

What you’ll need

Bachelor’s Degree or military experience
At least 3 years of Project Management experience
Preferred: Master’s / MBA degree
Preferred: At least 5 years of Project Management experience
Preferred: At least 1 year of People Management experience
Preferred: PMP, Lean, Agile or Six Sigma certification
Strong communication and collaboration skills
Strong problem-solving and influencing skills
Work experience achieving results with complex projects
Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support

Benefits

Comp & perks

Performance-based incentive compensation, including cash bonuses and/or long-term incentives (LTI)
Comprehensive, competitive health, financial, and other benefits supporting total well-being