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Senior Director, Product Management – Customer Core & Identity Restrictions
Capital One. Manage the enterprise system of record for over 100 million customers, including consumers, businesses, and devices .
About the role
Key responsibilities & impact- Manage the enterprise system of record for over 100 million customers, including consumers, businesses, and devices
- Enable access to customer experiences and provide customer and business intelligence
- Protect critical customer account information with high security
- Build platforms connecting human, business, and device data in real time across the customer journey
- Develop improved marketing experiences, intelligent underwriting insights, and smooth mobile experiences
- Reimagine and innovate product solutions around internal and external customer needs
- Deliver business outcomes through leverage and execution excellence
- Leverage technology to deliver innovative and resilient solutions
- Identify and resolve complex problems while mitigating product risks
- Lead cross-functional teams, solve customer problems, and drive organizational alignment
Requirements
What you’ll need- Bachelor's degree in any field
- At least 7 years of Product Management experience
- Experience translating business strategy and analysis into consumer-facing digital products (preferred)
- Must not require new employment authorization sponsorship from Capital One
- No agencies
Benefits
Comp & perks- Performance-based incentive compensation, which may include cash bonus(es) and/or long-term incentives (LTI)
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being
- Reasonable accommodations for applicants who require them